Processing Specialist (10PM PT - 6:30 AM PT Sun (PM) - Fri (AM))

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.   We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success.  We grow together and are stronger together. 

What’s unique about this role?

This Processing Specialist is responsible for championing best practices, driving development and continuous improvement while remaining responsible for the day-to-day fulfillment of processing job requests as well as troubleshooting and providing support to internal colleagues.

What will this person do?

• Processes client data in adherence to provided technical specifications and industry best practices
• Create, prepare, and format load files, text and native files, and other deliverables as necessary for review in various databases, such as Relativity
• Adopt and master Lighthouse proprietary tools to perform the duties outlined in SOPs
• Assist in Relativity post-processing loading, quality control, and indexing (analytics)
• Perform ad-hoc data queries for reporting and data analysis as required independently work on job requests from a queue, as well as by assignment, to ensure that jobs progress with minimal delay
• Stage and validate all data to be processed from original evidence media
• Provide job status updates and escalate issues to project stakeholders, including detailed handoff instructions during shift/job transitions
• Perform thorough quality checks on client data and work product at multiple stages of document and data processing to minimize error and rework, assuring 100% compliance of data and deliverable to client specification
• Ability to solve problems and prioritize work in a fast-paced, deadline-driven environment
• Strong understanding of Microsoft Office / Office365 applications
• Meet or exceed departmental quality targets
• Collaborate and coordinate with team members, both local and remote, to ensure tasks are completed quickly and accurately provide effective handoffs such that work progresses smoothly between shifts
• Adheres to and actively manages timelines associated with project requests
• Other duties as assigned

Bring your passion and together we will shine.  It would also be great if you have the following:

• High School degree or equivalent experience required. Associate or Bachelor degree preferred.
• 3 to 5 years of experience processing data in an e-discovery environment or similar technical work.
• Experience working with databases.
• Able to problem solve and prioritize work in a fast-paced, deadline-driven environment
• Possess …