Process Engineer

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

ROLE OVERVIEW  

We are looking for a Process Engineer to support our Shared Services team at LifeStance Health. You will assist the Shared Services teams in the day-to-day operations and coordination of the teams’ activities. This role is critical to keep the team moving forward on a fast-paced schedule, managing the complex coordination across different streams.  

COMPENSATION: $85,000 - $100,000/annually

RESPONSIBILITIES 

• Provide Value Stream Mapping across cross functional teams for companywide processes 

• Design processes with a keen eye for efficiency, standardization, and identifying key enablers that need to precede new systems and tools implementation  

• Evaluate current operational performance and provide strategic plan for improvements using available information including data, feedback, and other information 

• Design and/or redesign end-to-end business processes 

• Utilize modeling and simulation development knowledge to project impacts of upstream changes on business operations such as operational KPIs and Shared Services staffing needs 

• Identify and evaluate key discussion items and enable executive decision making 

• Shift between high level strategic intent and diving into the details as needed 

• Build relationships and support communication with necessary internal and external stakeholders  

• Monitor, control, and manage business operations to meet the team’s expectations and company goals 

• Liaise between departments to ensure smooth operations delivery 

• Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines 

• Create and maintain internal systems that allow the team to work and share knowledge efficiently 

• Assist internal teams to achieve performance targets 

• Identify problems in process and resolve them in a quick and timely manner 

• Follow standard operating procedures for efficient business operations 

• Maintain clear and accurate operations documents/procedures for reference …