Process Coordinator I

What this Job Entails: 

Supports process improvement efforts designed to improve efficiency, decrease costs and improve quality of work.

Scope: 

• This position supports projects under higher level Process Improvement personnel.

Your Roles and Responsibilities:

• Interview process subject matter experts (SMEs) to understand how their processes work.

• Listen to needs of the business partner and consider those needs by asking probing questions until the real need is surfaced and understood.

• Document information elicited using analytical tools and techniques such as spreadsheets, pareto charts and process maps.

• Read and interpret process data

• Participate in process re-engineering efforts.

• Facilitate process working sessions.

• Complete other related duties as assigned

Required Qualifications/Skills:

• Bachelor’s degree, or in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience

• Strong listening skills

• Effective verbal and written communication skills

• Experience handling multiple tasks and working under time constraints in support of various assignments

Preferred Qualifications: 

• Certified Six Sigma or Lean

• Self-motivated

• Results-driven

• Ability to apply an understanding of how processes should work

• Ability to forge strong relationships with business stakeholders and colleagues

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through Cigna (DPPO & DHMO options)

• Nationwide Vision provided through VSP

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program

• Employee Assistance Program

• Wellness Days

• 401k Plan

• Basic Life, Accidental Life, Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law