Principal Recovery Specialist

What we do:
Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.

Who we are:
Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.

As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we'll work a plan to meet your needs.

Halcyon’s goal is to deliver an anti-ransomware solution that breaks new ground as to what a security product can deliver. Halcyon’s primary focus is ransomware recovery through our key capture technology. Aligned with this focus, Halcyon is adding a Principal Recovery Specialist to lead and deliver consulting services related to our platform.

The Principal Recovery Specialist will personally deliver high touch customer service to victims of ransomware while leveraging advanced technical, forensic and communication skills in fast paced projects and will provide direction and support to other Halcyon Recovery Specialists as required. We’re looking for someone capable of effectively managing the pace and lifestyle of incident response while providing the attention to detail necessary to deliver value in stressful situations.

Responsibilities:

• Execute the day to day activities of ransomware recovery projects, which requires engaging professionally with a diverse group of insurance, incident response, and client (executive and technical) staff

• Provide guidance and support to other Halcyon Recovery Specialists in the execution of their ransomware recovery projects as required

• Coordinate with technical employees at victims to configure and orchestrate all necessary steps to executing Halcyon’s project methodology

• Analyze and assess the status recovery projects (your own and of others as needed) to set goals and initiatives to successfully progress through a recovery project

• Create and provide reporting and status updates to a diverse set of stakeholders on a timely basis

• Work closely with Halcyon’s engineering team to provide feedback on Halcyon tools and technologies for product enhancements or troubleshooting

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