Principal Product Manager, Risk
Denver, CO; San Francisco, CA; Atlanta, GA; Austin, TX; Chicago, IL; Los Angeles, CA; Miami, FL; Seattle, WA; Toronto, Ontario, CAN - Remote; United States - Remote
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About the Role:
The Principal Product Manager is responsible for owning risk management and fraud prevention for our Gusto Global products. This individual will help build the product features and risk capabilities that enable Gusto Global to help US employers on Gusto to safely pay their employees and contractors internationally across tens of countries.
About the Team:
The Payments and Risk team at Gusto ensures that our 300,000+ small and medium businesses and millions of their employees are getting paid on time, every time in a safe manner. You will be our Risk Product Manager who helps enable the Gusto Global teams to scale by developing risk systems, processes and policies that are foundational to our payroll solutions. You will work closely with a team of Engineers and Designers, to build the roadmap, set strategic priorities, and ensure the successful implementation of our global risk stack.
Here’s what you’ll do day-to-day:
- Build products and services that help manage fraud and credit risk while enabling positive user experiences for Gusto Global products
- Develop the roadmap of your product area through deep research and understanding of business goals and OKRs
- Work collaboratively with Engineers, Designers, Product Managers, Fraud/Risk Operations and other stakeholders to bring new products and features to our customers
- Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements
- Model and systematize data-driven decision-making by consistently reviewing KPI dashboards with team while driving transparency and focus on customer and business outcomes
Here’s what we're looking for:
- 6+ years of experience in product management and risk related work
- Experience designing and building risk management platforms that find the balance of loss prevention and user experience
- Knowledge of …
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Remote
Benefits/Perks401(k) Collaborative workplace Health insurance Remote work options Team management tools Total Rewards philosophy
Tasks- Collaborate with cross functional teams
- Conduct market research
- Develop product roadmap
AI Collaboration Customer Experience Data analysis Fraud Prevention HR Market Research Payments Payroll Product Management Research Risk Management Roadmap Development Team Management User Experience
Experience6 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Edmonton America/Los_Angeles America/Moncton America/New_York America/Regina America/St_Johns America/Toronto America/Vancouver Pacific/Honolulu UTC-10 UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9