Principal Product Manager

About Pair Team

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

Pair Team cares for the highest-need Medicaid recipients through a community-led, virtual care model. We take responsibility for the whole person by addressing not just clinical needs, but also health-related social needs such as housing instability and food access. We partner with local community-based organizations like shelters and safety net providers to coordinate care alongside our multidisciplinary care team to improve the wellbeing of underserved individuals and communities with Arc, our data driven community health platform.

Our Values

• Trust: We consistently strive to earn the trust of our patients and their families, our network partners, and our teammates.
• Growth: We grow together – as a company and as individuals. 
• Accountability: We act like owners and take pride in our work.
• Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

As a Product Manager at Pair Team, you will play a critical role in building a technology-enabled service that improves healthcare access and outcomes for underserved communities. You will partner with the Principal Product Manager and Head of Product to define the product roadmap and independently drive execution with engineering, design, and data science. You will work on mission-critical products that shape the direction of the company.

This is a fully remote position.

What You’ll Do

• Partner with cross-functional stakeholders to define and implement clinical and operational workflows in our products
• Own the delivery of new products and feature improvements from start to finish
• Conduct and use customer research and data insights to improve the product
• Collaborate with thought partners in engineering, design, data science, and operations to discover and execute on new product opportunities
• Where appropriate, conduct build/buy/partner analyses and manage 3rd party vendor implementations

What You’ll Need

• 5+ years of experience in product management and 2+ years of experience with an early-stage startup
• Experience with products that automate or streamline complex workflows
  • Experience with a digital health startup is a big plus!
• Ownership mindset – own driving results for the mission, business, and patient experience
• Strong collaboration skills with thought partners from engineering, design, data science, operations, and population health
• Experience conducting qualitative research (customer interviews) and quantitative analysis to make product decisions amid uncertainty
• Structured thinking and ability to define and solve complex problems
• Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
• Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder

Because We Value You:

• Competitive salary: $180,000 - $20,000 (depending on experience)
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k through Guideline
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend 
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth! 

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. 

Pair Team participates in E-Verify to verify employment eligibility for new hires. 

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

The talent team will only reach out via email from @pairteam.com email addresses. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries sent to recruiting@pairteam.com. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below.

Thank you!