Principal Product Manager, Member Experience - Denver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

We are looking for a creative entrepreneurial Principal Product Manager to define product vision, strategy, and roadmap for Gusto Wallet’s suite of financial & wellness benefits geared towards employees of small businesses (aka Members). This role requires a unique combination of high-level strategic thinking, customer obsession, growth mindset and focused execution.

Here’s what you’ll do day-to-day:

• Partner with engineering, design, data science and other cross-functional partners across the Gusto ecosystem to build end-to-end delightful experiences for Members
• Identify emerging technology and industry trends, build business cases, and define vision, strategy, and product roadmap for Members
• Encourage a culture of experimentation, learning, and a growth mindset, never settling for the status quo and constantly innovating
• Work through user, customer segment and competitive research to identify Members needs and product experiences for web and mobile
• Define, understand, and improve key product and business metrics. Strong excitement about the business impact of your work, and can ruthlessly prioritize across the roadmap to deliver big outcomes
• Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant …