Premium Reconciliation Specialist - Remote with Pacific / Hawaiian Time Flex Hours

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment. 

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. 

Check out how we make a meaningful difference in the lives of others!

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What We Offer You:

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce
• Outstanding comprehensive benefits package
• PTO provided at date of hire
• 11 paid holidays
• 401(k) with up to 6% match; fully vested from day 1
• Remote opportunities with company-provided equipment
• Team-oriented, collaborative group of peers
• Career advancement opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Inclusion Council and Employee Resource Groups
• Recharge Days and Volunteer Time Off
• This is a multi-level position.
• This is a remote position.

Life Takes You Places!  Are you ready to join us?

Hours:  

In order to support our teams in the Pacific and Hawaiian time zones, we are ideally targeting individuals in the PST zone that have the ability to work adjusted hours.  Ideally the incumbent can be available to work one of the following schedules: 

• Monday thru Thursday 8:00 a.m. PST to 7:00 p.m. PST, Friday off.
• Monday thru Friday 10:00 a.m. PST to 7:00 p.m. PST
• Monday thru Friday 9:00 a.m. PST to 6:00 p.m. PST

 Compensation:

The starting base salary range for a Premium Reconciliation Specialist I is $35,000 to $53,000.  Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and internal equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

Overview:

A Premium Reconciliation Specialist performs a wide range of accounting and analytical functions related to reconciling individual and group premium payments for Life, Supplemental and Disability insurance policies..  This is not a traditional billing or accounts receivable role compromised of sending invoices and matching payments.  Every insurance premium payment presents a new puzzle and requires a high level of analytical and reconciliation skills to solve it.

A Premium Reconciliation Specialist I will:

• Reconcile and process premium billings and balances daily reports.
• Maintain and research premium suspense
• Generate premium refunds and correspondence. 
• Perform member and group terminations
• Perform member level reconciliations

Essentials Duties:  

• Analyze, process and accurately reconcile and post group payments in a timely manner.
• Analyze and research suspense on the groups to ensure premiums are posted correctly.
• Complete payment audits for groups in MS Excel.
• Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis. 
• Have excellent written communication skills, strong product knowledge and procedure expertise.
• Work collaboratively with internal customers to meet established departmental service level goals.
• May perform other duties as assigned based on department needs.

Required Knowledge, Skills, and Abilities:

• Ability to perform complex reconciliation and administrative research in servicing system
• Ability to analyze financial premium data and communicate results.
• Outstanding research and reconciliation skills

• 10-key skills 
• Intermediate MS Excel skills to include spreadsheet formatting, formulas, pivot tables, and VLOOKUPs
• Excellent verbal and written communication skills and ability to compose professional correspondence 
• Excellent analytical and critical thinking skills
• Ability to maintain attention to detail
• Ability to maintain a low error rate
• Ability to prioritize, multi-task, and meet tight deadlines
• Ability to handle confidential information

Required Education and Experience:

• High School Diploma or Equivalent
• 2- 4 years working in general accounting with understanding of related concepts and practices,
• Experience in a role requiring heavy research and reconciliation

Preferred Education and Experience:

• Life, Supplemental and Disability insurance premium experience
• LOMA 280 & 290; FLMI Bachelors degree or some college course work

USAble Life subscribes to a policy of equal employment opportunity and does not discriminate against any employee or applicant because of race, color, age, sex, gender identity or expression, sexual orientation, religion, national origin, disability, veteran status, or marital status. We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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