Premium Audit Technician

We’re excited you’re considering joining a great place to work! 

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position

At Texas Mutual, we are proud to create a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to excel, and giving back to our communities. The Premium Audit Team contributes in these efforts by determining the final premium for our policyholders at the conclusion of each policy term.

The Premium Audit team values diverse backgrounds and experiences, true work-life balance, and a healthy, positive team culture. As a Premium Audit Technician, you will perform data entry, provide administrative support, communicate with agents and policyholders regarding premium audits, and reporting to the Support Services Supervisor in Premium Audit.

Texas Mutual is headquartered in the growing Mueller neighborhood in Austin. Texas Mutual offers excellent benefits (see below), opportunities to volunteer in the community, professional development, a modern office, a flex-hybrid work schedule, employee events, an on-site fitness center, and more.

Responsibilities & Qualifications

In this role, you can expect to: 

• Answer phones, maintain electronic mailboxes and queues, respond to internal and external customer requests.
• Contact policyholders by email or phone to acquire policy and/or payroll information.
• Perform basic account, audit, or billing research through use of internal systems.
• Create, process, and route electronic activities in internal systems.
• Provide general audit information.

It is required that you:

• Have a high school diploma or equivalent education, training, or experience.
• Have up to two years of premium audit experience or a related discipline or equivalent education, training and experience.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $20.00 - $22.89 Per Hour

Flex-Hybrid Work Environment:

Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits:

• Annual performance bonus and merit-based pay increase

• Lifestyle Savings Account ($1,000 per year)

• Automatic 4% employer contribution to retirement plan

• 401k plan with 100% employer match up to 6%

• Student loan repayment matching in 401k plan

• Three weeks’ time off for vacation

• Nine paid holidays and two personal days each year

• Day one health, Rx, vision and dental insurance

• Life and disability insurance

• Flexible spending account

• Pet insurance and pet Rx discounts

• Free on-site gym, fitness classes, and health and wellness resources

• Free identity theft protection

• Free student loan repayment and refinancing consultation

• Professional development and tuition reimbursement

• Employee referral bonus

• Free onsite snacks

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