Pre-Service Specialist

Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability.
 

Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan.  Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other.  We make a difference in the lives of others by helping them Do More and Feel Better. 

Job Description

• Verify patient insurance eligibility, coverage, and benefits prior to patient appointments
• Complete patient registration
• Communicate with scheduling and doctor communication teams
• Communicate with patients regarding their insurance coverage and benefits
• Interact with patients and insurance companies to obtain necessary information
• Navigate insurance company websites and online tools to confirm details of coverage
• Comply with all privacy and confidential rules and regulations, HIPAA

Pay Information: $20.38 to $24.95/hour, based on experience

Knowledge/Skills Abilities Required

• High School Diploma or GED required. 

• 2 Years of medical office or customer service experience preferred.

• Excellent computer/10-key skills.

• Knowledge with Word and Excel systems.

• Excellent interpersonal communication skills and customer service skills.

• Ability to maintain quality control standards.

• Ability to meet deadlines. 

• Knowledge of EHR system is a plus. 

• Type at least 40 WPM. 

• Ability to multi-task and prioritize. 

• Ability to remain calm under pressure. 

• Ability to maintain quality control standards. 

• Knowledge of HIPAA and OSHA requirements