Practicum Specialist

Please Note: Internal Employees, please access the Career app on the Workday Dashboard homepage to apply for the position.

The University of Massachusetts Global (UMass Global) is a private, nonprofit affiliate of the University of Massachusetts. Accredited by WASC (Western Association of Schools and Colleges), the university offers undergraduate, graduate, credential, and certificate programs designed to be relevant to more than 90 career paths. UMass Global has ranked consistently among the best in the nation by U.S. News and World Report.

At the University of Massachusetts Global, we value the personal health and financial well-being of our employees. With our affordable and flexible benefit packages we aim to provide peace of mind to allow employees to focus on important aspects of their lives. Our benefits include:

Healthcare

Medical, dental, and vision plans - including health and flexible spending accounts - that cover you and your family.

Work-Life Balance

We encourage a healthy work-life balance, that’s why we offer flexible schedules and remote work opportunities. In addition, we provide generous vacation and sick time and 13 paid holidays which includes a winter break.

Financial Protection

For life's unexpected surprises - we provide life and disability insurance, prepaid legal, identity theft, critical illness, accident, and travel assistance. We also have programs to help you manage student debt offered through SAVI. Employees are also eligible for Public Student Loan Forgiveness.

Tuition Remission

We support the educational goals of you and your family by providing tuition discounts at UMass Global and Chapman University.

Wellbeing

24/7 counseling support, through our Employee Assistance Program, and free premium subscription to Calm for you and your dependents! In addition, our Wellness program provides year-round events that bring together our community and promotes employee well-being.

Retirement

Pre-tax and Roth options with a generous match of 6% and additional employer contribution of 3% - totaling 9%!

The Practicum Specialist provides support to the Marriage and Family Therapy and Professional Clinical Counseling functions regarding contract/agreement coordination and related activities for the practicum phases of applicable degree programs which include Marriage and Family Therapy and Professional Clinical Counseling program. The Practicum Specialist contributes to the coordination of fieldwork/practicum documents and procedures to support the experiential component of the assigned programs.

Remote work from any of the following states – Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.

Recruiting in California and Massachusetts only if position job responsibilities warrant it.

NOTE: The target hire date for this position will be in January 2025. Unless otherwise specified, work hours are based on Pacific Time.

The hiring range for this position is $17 - $23.50 per hour. Offers are determined by a variety of factors, including but not limited to: geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.

TYPE OF SUPERVISION:

Receive supervision from the Associate Dean.

• Supervision — indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION DUTIES AND RESPONSIBILITIES:  

ESSENTIAL FUNCTIONS: 

Agency and Fieldwork Coordination

• Maintain a comprehensive and up-to-date database of agency contracts/agreements for assigned programs and ensure agreements are reviewed and updated regularly

• Communicate with assigned program full-time and part-time faculty, when faculty or students have identified potential viable agencies/programs for practicum or fieldwork placements

• Serve as point of contact for agencies to field questions and assist with submission edits

• Facilitate the signing and renewal of field/practicum agreements for agencies/programs between the agency/program and the University. Generate and review agreements to ensure they are current. Collaborate with other Central Office departments/functions to ensure that agreements are signed in a timely manner

• Coordinate agency contract requests and/or renewals

• Administer agreement documentation with appropriate Central Office departments/functions, identified agencies/programs, other key academic administrators, and relevant faculty

• Facilitate completion, submission, and tracking of other documentation for assigned program students, such as proof of student liability insurance

• Monitor insurance expirations and request new certificates when needed

• Administer the time-recording process by  practicum students and site supervisors, including time recording software

• Monitor and facilitate the signatures for the extension of existing agency/program agreements as appropriate

• Monitor centralized electronic storage and maintenance of completed agreement documents and other documentation for assigned program students

• Maintain approved agency/program list on MyUMassGlobal for students

• Formulate and manage student and faculty resource areas on MyUMassGlobal for assigned program degrees, in consultation with program faculty

• Implement training of adjunct faculty on practicum documents, policies, software (e.g. Sonia) and procedures

• Maintain spreadsheets for assigned program students to document their successful progress and completion of fieldwork/practicum requirements

• Develop and maintain records and reports as requested by state specific education

• Track and monitor state specific education requirements

• Annually review and update state specific documents

• Collaborate with marketing to upload revised documents

Registrations

• Remove holds for students who have completed “readiness” interviews

• Develop and maintain class rosters per instructor to coordinate student registrations

• Add students into Sonia (student placement management system software), uploading appropriate fieldwork/practicum timesheets and maintain student and instructor and agency supervisor connections in the system, ensuring all parties have appropriate notification of log in information

• Track and enroll students into the practicum continuation courses

Applications

• Coordinate Orientation and Practicum Application Notices for students

• Perform other duties, as assigned

POSITION SPECIFICATIONS AND REQUIREMENTS:

EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:

• Bachelor’s degree in a related field or equivalent combination of experience and education

• Administrative experience managing multiple priorities in complex working environment

• Experience working in an academic environment preferred

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of academic processes in college/university setting

• Excellent interpersonal and communication skills

• Ability to problem solve, troubleshoot, and work under pressure

• Highly developed organizational skills and attention to detail

• Ability to exercise independent judgment, demonstrate tact and diplomacy, and maintain a high level of confidentiality

• Ability to work effectively within a collaborative environment

• Knowledge of psychology agencies

Desired:

• Knowledge of UMass Global University policies and procedures

Machines, Tools, Equipment, Electronic Devices and Software:  Personal computer and intermediate knowledge of Zoom, Microsoft Office Suite, including word, excel, teams and outlook.

Contact with Students:  Frequent

Contact with Faculty and/or Staff:   Frequent

Contact with Community and Vendors: Frequent

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Please Note: Internal Employees, please access the Career app on the Workday Dashboard homepage to apply for the position.

Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of  age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.

Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

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