Policy Operations Lead

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Block, Inc. is seeking an Operations Lead to join our Global Public Policy team. The Policy Operations Lead will support Block’s purpose of economic empowerment, working with our Global Policy team to create a strong collaborative environment, easing administrative processes by using and improving systems that allow our remote teams to collaborate more effectively. The Operations Lead will be responsible for critical team operations, including leading prioritization and execution across key workstreams. The ideal candidate will have a rigorous attention to detail, love of good process and organization, creative approach to solving organizational challenges, and an interest in broader public policy matters. 

You Will:

• Provide oversight and execution of operations functions including:

  • Creating a rigorous process around development of policy resources, including a repository of policy TPs, comment letters, one pagers, and other needed collateral

  • Support an increasing level of executive engagement with policy audiences, including trip planning from planning to completion. 

  • Manage the process and timelines for regulatory comment letters 

  • Support preparation for high level meetings, including working cross functionally to gather key TPs and clearance. May also staff high level meetings to ensure continuity and follow through.

  • Partner closely with Cross-Functional Teams such as Procurement, F&S, HR/People, Legal, Communications, and others. 

  • Assist with budget tracking and spending across the global team. 

• Drive adoption of tools and trackers to bring awareness and visibility across our teams’ work to help support teams’ strategy. This includes, but is not limited to: 

  • Manage, maintain, and socialize Notion workspace project management for projects related to budgeting, forecasting or other administrative needs 

  • Assist Global Policy Leads in other work as needed, including around team coordination and communications. 

  • Organize process documentation, and support project management tools and policy tracker tools across the teams. 

  • Support the head of Policy Communications in driving strong internal comms about the Policy team’s …