PMO Lead, Manager Service Delivery (Remote in US)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a ​PMO Lead, Manager Service Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Implementing Project Management Methodology/Framework that aligns to Gainwell standards 
• Maintain RQMS, the central repository for all Change Management project information 
• Maintain a well-defined project management process or methodology; develop plans, processes, guidelines and templates in line with Gainwell best practice and client requirements 
• Enable processes for the appropriate management of actions items, decisions and issues, ensuring team completes and/or resolves efficiently. 
• Enable processes for the appropriate management of risks, ensuring team applies corrective measures to mitigate risks efficiently. 
• Meets or exceeds Change Management SLAs and financial forecast
• Manages communication across all stakeholders, third-party contributors and project leaders 
• Mentor and train an experienced and competent staff of project managers, business analysts and testers 
• Identify, track and manage Program Deliverables and Milestones 
• Manages the Gainwell contract requirements and changes, including traceability and change impact, plus templates etc. 
• Oversees Gainwell sub-contractor requirements and deliverables
• Account Leadership 
• Ability to lead the Gainwell Maine Configuration Management team

What we're looking for

• Lead teams of project managers, business analysts and testers
• Outline a well-defined project management process or methodology; develop plans, processes, guidelines and templates in line with Gainwell best practice and client requirements 
• Enable processes for the appropriate management of risks, actions items, decisions and issues, ensuring the team applies corrective measures to mitigate risks efficiently and resolves issues efficiently.
• Manages communication across all stakeholders, third-party contributors and project leaders 
• Manages the Gainwell contract, including Change Management SLAs
• Oversees Gainwell sub-contractor requirements and deliverables
• Meets or exceeds financial forecast
• Medicaid or healthcare experience is preferred

What you should expect in this role

• A fully remote position with possible travel to the Augusta, ME Gainwell office
  • Must be able to work M-F 8-5pm Eastern Standard Time
  • For all remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.
• This is a full-time permanent regular salaried (W-2) employee position.
• Upward career advancement is possible and encouraged.
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• Employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• This position will remain posted to take applications until April 4, 2025.

#LI-NB1

#LI-REMOTE

The pay range for this position is $93,400.00 - $133,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.