Platform Operations Lead - Remote - US

Role Description

In this role, you will have the opportunity to immerse yourself in the heart of Dropbox's platform, collaborating closely with senior leadership, cross-functional teams, and external stakeholders to shape the strategic direction and execution of platform initiatives. As the Platform Ops Lead, you will play a crucial role in driving alignment and coordination across the organization, ensuring that platform priorities are closely integrated with broader company strategies and goals.

You will be instrumental in driving the success of existing Dropbox products and future innovations such as Dash by establishing and executing key operational processes and initiatives. Known for your ability to build relationships and navigate complex environments, you excel in facilitating communication, managing relationships, and driving alignment on key initiatives and priorities.

Reporting to the Head of Product for Platform, you will represent the platform organization's interests and priorities in cross-functional meetings and discussions, advocating for resources and support as needed to achieve strategic objectives. Additionally, you will be responsible for building and leveraging frameworks that streamline processes, ensuring the operational excellence and success of company-wide initiatives.

You’ll be working in a fast-paced environment with passionate team members who are focused on quality and execution. If you are a dynamic and detail-oriented individual who thrives in a fast-paced environment and possesses a strong ability to bring order to chaos, then this is the role for you.

Responsibilities

Platform Roadmap Management:

• Ensure that the platform roadmap is regularly updated based on company priorities, market trends, and customer feedback.
• Collaborate with cross-functional teams to align platform initiatives with broader company objectives.

Ownership of Platform Business Rhythms:

• Lead the development and maintenance of platform business rhythms, including annual planning, …