PHS Billing Analyst II-American Heritage

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

The Standard has completed the acquisition of the Employer[AM1] Voluntary Benefits business from Allstate. This deal enhances our competitive position in the market with a comprehensive offering of workplace benefits products and capabilities.

Job Summary

Join our PHS Billing Analyst team and play a key role in managing critical premium billing processes. You’ll monitor and process a variety of financial transactions including adjustments, invoices, deductions, reversals, and delinquency management. This role involves cross-department coordination to ensure accuracy in premium processing, monthly bill creation, and reporting. You'll also research and resolve billing discrepancies, participate in system audits, and help develop solutions to improve billing accuracy and efficiency. Analysts support both internal and external stakeholders with complex billing questions and guidance based on GAAP, regulatory requirements, and policy provisions.

• We are targeting a salary range of $52,000 -$59,000 for this role.

Core responsibilities may include:

• Process and reconcile billing transactions (e.g. suspense, adjustments, delinquencies) – ~40%
• Prepare and audit alternately billed group invoices – ~30%
• Act as a subject matter expert to internal/external partners – ~15%
• Support system enhancements and special projects – ~15%

Skills and Background You’ll Need

Must-Haves

• 2+ years of accounting or complex financial experience
• High School Diploma or equivalent
• Intermediate proficiency in Excel and Word
• 3+ years of customer service experience

Preferred

• Familiarity with systems such as Group Access, GroupFacts, AdminEase, Lawson, Clarity, OMAR
• Experience in billing or reconciliation within a healthcare or insurance environment
• Strong research and problem-solving skills

Key Behaviors of a Successful Candidate

• Analytical mindset with attention to detail
• Strong communicator who can explain complex topics clearly
• Collaborative team player who can also work independently

Why Join The Standard?

We have built an enduring legacy of stability, innovation and financial strength thanks to the contributions of the talented, creative and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard, you can expect:

• A rich benefits package including a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off
• A supportive and responsive management approach
• Opportunities for career growth and advancement
• Paid time off to volunteer
• An employee giving program that double matches your donations to eligible nonprofits and schools
• Much more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.