Pharmacy Technician (Temporary, Remote - Southern California - OC, LA, RIV, SD Only)

Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.  

By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. 

To perform various clinical pharmacy functions under the direct supervision of the VP of Pharmacy and the Pharmacy Manager. The Pharmacy Technician shall perform assigned department administrative functions that do not require the Pharmacy Managers judgment. Responsible for the administrative and clerical support directly involved with the day to day operations of the multiple programs performed by the department. The Pharmacy Technician reports to the Pharmacy Manager and is responsible for performing assigned tasks to meet AHP HMO and Pharmacy Department goals. 

General Duties/Responsibilities:

(May include but are not limited to)

• Assist with the daily operations of the various Pharmacy Department programs, multiple projects and participate in Plan and regulatory agency audits as necessary.
• Ability to make high volume of outbound calls to members, prescribers and pharmacies in regards to the Adherence program.
• Assist members in refilling their medications, and reaching out to the prescriber’s office if a member requires additional refills on their maintenance medications.
• Ability to draft routine reports and correspondence.
• Supports all CMS required oversight processes of PBM including but not limited to: Rebates, Explanation of Benefit reports, Transition Reports, and Part B vs Part D.
• Responds to inquiries from physicians, members, and pharmacies related to formulary and prescription benefits.
• Retrieval of accurate, concise, applicable and timely drug information.
• Interact with Plan's contracted PBM to ensure communications and information to other internal Plan departments as applicable.
• Interact with Plan’s contracted PBM in regards to Prior Authorizations, Overrides and in resolving issues pertaining to member’s medications.
• Ability to make outbound calls to pharmacies and prescribers to resolve prescription issues such as medication requires …