Pharmacy Access Manager

Boulder Care is looking for a Pharmacy Access Manager for a 100% remote, full-time position.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About us 

Founded in 2017, Boulder Care is a digital clinic offering long-term addiction treatment grounded in kindness, respect, and unconditional support. Our program is designed by addiction medicine specialists and people with lived experience of recovery. It is rooted in years of clinical expertise, proven research, and learnings from our participants.

Our mission is to improve the lives of people with substance use disorders. We provide the medication, resources, and support to help our participants succeed on their own terms, wherever they are in their journey.

Boulder Care is in an exciting stage of rapid growth, coming off a recent $35 million Series C round announced in May 2024, bringing total funds raised to roughly $85 million. Investors include Advance Venture Partners, First Round Capital, Laerdal Million Lives Fund, Qiming Venture Partners and Stripes, among others.

About this role

We are seeking a Pharmacy Access Manager to ensure our patients have consistent access to medications by managing pharmacy partnerships, resolving challenges, and developing operational workflows. The ideal candidate will proactively build and maintain an efficient pharmacy network in our core states, coordinate operational processes to ensure seamless pharmacy interactions, ensure effective communication regarding stock levels and issues, and support the team in navigating pharmacy-related operations with precision and efficiency.

Success in this role

Operations/Strategic Alignment - 50%

• Identify and document pharmacies with negative interactions or challenges, working to resolve issues and implement strategies to mitigate future risks
• Proactively seek and onboard new pharmacies within Boulder’s core states, expanding the organization’s network to better serve patient needs
• Design and implement workflows that support scalability and align with long-term organizational growth
• Maintain up-to-date and comprehensive records of pharmacy contacts, including key points of contact, operational details, and any relevant changes in their services or policies

Communication/Partnership - 50%

• Develop and implement processes to enhance the management of pharmacy resources and relationships, staying informed of industry trends and best practices
• Partner with internal teams to share timely updates regarding pharmacy partnerships, stock levels, and other critical information to support effective decision-making and operational efficiency
• Regularly communicate with pharmacies to track and report on medication availability and stock issues, ensuring the team remains informed and can act swiftly to address potential supply disruptions
• Establish, maintain, and track relationships with existing and new pharmacy partners, ensuring positive and productive interactions

Requirements for the role

• 5-7 years in healthcare operations; experience in healthcare, pharmacy, or related fields
• 2-3 years in managing and building relationships with pharmacy partners
• Strong written and verbal communication skills
• Team-oriented with a patient first mindset
• Proven problem-solving and analytical abilities
• Demonstrates high ethical standards and alignment with Boulder’s core values
• Self-motivated with a strong sense of ownership
• Proficiency in maintaining detailed records and managing databases
• Problem-solving skills with a proactive approach to challenges

Nice to have but not required

• Familiarity with MAT/SUD programs and services strongly preferred
• Experience working for a Pharmacy Benefit Manager
• Familiarity with pharmacy operations and regulations 
• Experience identifying and implementing innovative pharmacy solutions
• Experience working in a healthcare or advocacy-focused environment
• Knowledge of medication stock management and related processes

Work environment

• Changes to working location require pre-approval from People Operations and are not guaranteed
• Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
• Boulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like

Expected hours of work

This is a full-time remote position expected to work 40 hours between Monday-Friday during standard business hours.

Hiring process

• Phone Interview (30 Minutes)
• Panel Interview (1-hour)
• Final Interview (1-hour)
• Anticipated Start Date: May 2025 
  • Note: As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required.

Compensation

The starting pay range for this position is $80,000 - $95,000; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). 

Some of Boulder’s amazing benefits for regular, full-time employees

• Contribution to meaningful, life-saving work!
• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families 
• Mental Health Services including MDLive, Talkspace, and EAP
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

Our values

• The people we care for always come first
• Our opportunity is also our duty, in service to others
• Share facts to change minds, instill empathy to change hearts
• Move the industry forward: follow the data
• Strong individuals, stronger together
• Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.

Why work at Boulder?

• Make a difference. The devastating impact of the opioid crisis, “war on drugs,” and care gaps for the underserved are at the forefront now more than any time in US history. By bringing care to more people, we are changing and saving lives. Value-based partnerships help move the industry forward toward a more modern, compassionate, and equitable healthcare system.
• Build your career with talented peers. Boulder brings together a diverse team of expert clinicians, technologists, researchers, and business strategists aligned under a common mission. Boulder’s clinical teams are the leading voices in addiction medicine and industry transformation. Our technology leadership has built products and services that scaled to hundreds of employees and hundreds of millions of end-users. Our team is wholly driven by mission, recognizing that our immense opportunity is also our duty to serve others.
• Grow with us. Boulder is a Series-C-stage, venture-funded company supported by a world-class investor group. Together, we're building a breakthrough business through social impact. According to White House estimates, the annual societal cost due to opioid addiction is $1.5 trillion. A member with untreated opioid use disorder (OUD) drives 620% greater healthcare costs to payers than the average member (Optum analysis, 2017). Boulder partners with leading commercial and Medicaid health plans to bring better experiences and effective services to their members, significantly reducing costs and sharing in the economic savings we create.

Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!