Periop Senior Implementation Success Partner

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.

As a Periop Senior Implementation Success Partner, you will lead seamless deployments of our perioperative product in healthcare settings. As an essential member of our team, you will manage the end-to-end implementation process, ensuring that our software solutions are successfully integrated into hospitals and surgical clinics.

This role blends engagement management, project leadership, technical oversight, and analytics. You will collaborate closely with senior OR leadership, surgeons, schedulers, and IT teams to ensure alignment and smooth transitions from kickoff through to go-live. With a focus on meticulous planning and coordination across cross-functional teams, you will be the bridge between our customers and internal teams, driving the successful delivery of Qventus’s perioperative solutions.

Your deep understanding of the product will also allow you to identify opportunities for innovation and improvement, maximizing value for clients and positively impacting healthcare operations. Join us and help revolutionize the healthcare landscape with cutting-edge technology and strategic implementation.

Key Responsibilities:

• Define and manage the timeline for enterprise-wide deployment of Qventus Periop Solution

• Collaborate Data Engineers, Product Specialists and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value

• Partner with operation and technical client teams to ensure periop implementation requirements/needs are met 

• Leverage deep functional Periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption

• Build and manage relationships at multiple levels of client organizations, from frontline staff to C-suite stakeholders

• Surface risks and advise internal and external  leaders on mitigation strategies to drive efficient resolutions

• Identify process improvement opportunities, implement structured approaches to close gaps, and lead change management efforts to ensure successful workflow adoption and long-term sustainability

• Act as the primary owner of the implementation for assigned client accounts, operating with a high level of autonomy and accountability while ensuring successful outcomes with minimal oversight

• Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes

• Creates a customer base who is excited about Qventus and serves as a reference for prospective customers

• A passion for fixing our healthcare system

What We’re Looking For: 

• 5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.

• 5 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.

• 5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.

• Knowledge of perioperative metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.

• Project management experience with complex implementations in the provider-side healthcare setting.

• A track record of applying strong quantitative and analytical skills in prior roles.

• Prior experience managing projects for hospital systems (e.g. EHR implementations) is required

• Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)

• Ability to travel on average 25% and up to 50%.

It’s a Plus if You Have… 

• Experience writing SQL queries (highly desired)

• PMP certification.

• Experience with Epic/Cerner EHR instances.

• Experience working with clinical and/or process consultants.

To be a good fit for the company, candidates should have these intangibles…

• You find pleasure in defining a method to the madness. People call on you to organize messy situations at work because you are meticulous and detail oriented

• An assertive, confident attitude and approach towards challenging situations. You run towards the challenge head-on instead of waiting for it to come to you.

• You’re comfortable with ambiguity and can make ‘gut’ decisions without all the information, course correcting and maintaining momentum with team members to keep going.

• You want to contribute at any level to drive a task to completion. There’s nothing ‘beneath’ you, as long as you’re helping out.

The salary range for this role is $140,000 to $160,000. Qventus salary bands represent market data across different geographies. We consider several factors when determining compensation, including location, skills and qualifications, and prior relevant experience. Salary is just one component of Qventus’ total package. Some of our key benefits and perks* include but are not limited to: Open Paid Time Off, paid parental leave, professional development, wellness, and technology stipends, generous employee referral bonus, and employee stock option awards.

We believe that diversity, equity, inclusion, and belonging are fundamental to improving healthcare and society, and that’s why we’re building a company that leads the way. We hold ourselves accountable to using fair hiring processes that mitigate the negative impacts of unconscious bias. We also work to ensure that people from underrepresented groups play meaningful roles on both sides of the interview table. We are an equal opportunity employer and give all qualified applicants consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Candidate information will be treated in accordance with our candidate privacy notice which can be found here: https://qventus.com/ccpa-privacy-notice/

Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.

*Benefits and perks are subject to plan documents and may change at the company's discretion.