Performance Monitoring Engineer-Remote

Salary: $100,000-$120,000

Who We Are

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. 

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

Job Summary

The APM Engineer I work as a member of the Application Performance team and is charged to understand the goals/objectives of that team and supports Enterprise Architecture and Shared Services Technology division.

As part of the Application Monitoring team, engineers will be working on supporting Tier0 and Tier1 Applications using Dynatrace, Zabbix , Cloud watch and Splunk monitoring tools. In this role, you will work closely with Application Team and Middleware teams on the analysis, prediction and research for health checks, logs and alerts. Application Performance engineers will be interacting with both Windows and Linux platform servers and improving the monitoring tools with applied scripting knowledge and querying SQL databases.
 

Job Responsibilities

• Work with Application teams to define thresholds and configure alerts accordingly.
• Install, configure and maintain Zabbix, foglight and Dynatrace tools.
• Daily Operations (Release management, Health checks, log analysis, alerts review) 
• Work on Trend/Prediction Analysis configuration skills
• Work on the tuning and maintenance of system alerts
• Explore possible solutions withing the Zabbix, Dynatrace and foglight tools. 
• Create Splunk dashboards for various applications.
• Support and participate in incident calls and help to troubleshoot the issues.
• Experience with cloud watch and AWS resource monitoring.
• Help to support Kubernetes monitoring using Dynatrace.
• Upgrade Zabbix and Dynatrace frequently.
• Apply security patches to the monitoring infrastructure.
• Need to come up with solutions for custom monitoring for applications by building custom scripts.
• Experience with DB concepts, MicroServices and shell scripting.
• Experience with Azure DevOps tool to create and maintain PBI’s.
   

Skills and Qualifications

• Expertise in Zabbix, …