Performance Monitoring Engineer-Remote
REMOTE, NC, US, REMOTE
Salary: $100,000-$120,000
Who We Are
Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.
Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.
In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).
Job Summary
The APM Engineer I work as a member of the Application Performance team and is charged to understand the goals/objectives of that team and supports Enterprise Architecture and Shared Services Technology division.
As part of the Application Monitoring team, engineers will be working on supporting Tier0 and Tier1 Applications using Dynatrace, Zabbix , Cloud watch and Splunk monitoring tools. In this role, you will work closely with Application Team and Middleware teams on the analysis, prediction and research for health checks, logs and alerts. Application Performance engineers will be interacting with both Windows and Linux platform servers and improving the monitoring tools with applied scripting knowledge and querying SQL databases.
Job Responsibilities
- Work with Application teams to define thresholds and configure alerts accordingly.
- Install, configure and maintain Zabbix, foglight and Dynatrace tools.
- Daily Operations (Release management, Health checks, log analysis, alerts review)
- Work on Trend/Prediction Analysis configuration skills
- Work on the tuning and maintenance of system alerts
- Explore possible solutions withing the Zabbix, Dynatrace and foglight tools.
- Create Splunk dashboards for various applications.
- Support and participate in incident calls and help to troubleshoot the issues.
- Experience with cloud watch and AWS resource monitoring.
- Help to support Kubernetes monitoring using Dynatrace.
- Upgrade Zabbix and Dynatrace frequently.
- Apply security patches to the monitoring infrastructure.
- Need to come up with solutions for custom monitoring for applications by building custom scripts.
- Experience with DB concepts, MicroServices and shell scripting.
- Experience with Azure DevOps tool to create and maintain PBI’s.
Skills and Qualifications
- Expertise in Zabbix, Dynatrace, Splunk and foglight tools
- Experience with Cloud Watch and AWS tools
- Experience with Shell Scripting
- Experience in PowerShell
- Experience with backups, restores and recovery models.
- Ability to multi-task and context-switch effectively between different activities and teams • Bachelor’s degree in computer science, or combination of education and experience
- At least 8 years of experience as Performance Monitoring Engineer
- Strong verbal and written communication skills (English)
- Strong critical thinking and problem-solving skills
- Positive attitude and solutions-oriented thinking
- Ability to communicate technical concepts to both technical and non-technical audiences.
Preferred
- Familiar with Windows and Linux operating systems
- Experience with administration of at least one of these monitoring tools : Zabbix or Dynatrace
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Technology maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1349347
Compass Technology
MARY DICKSON
ApplyJob Profile
Commuter benefits Dental Disability Insurance Discount Marketplace Employee Assistance Program Flexible Spending Accounts Health and wellness programs Holiday Time Off Identity theft protection Life Insurance Medical Paid Time Off Pet Insurance Retirement plan Vision Wellness programs
Tasks- Configure alerts
- Create dashboards
- Define thresholds
- Install and maintain monitoring tools
- Log analysis
- Support incident calls
AWS Azure DevOps Cloud Watch Communication Computer Driving Dynatrace Foglight Foodservice Kubernetes PowerShell Problem-solving Shell scripting Splunk SQL Wellness Zabbix
Experience8 years
EducationBachelor's degree in Computer Science Business
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9