People Services Sr. Manager

• Hours: Full-Time; flex schedule & time zone
• Location: 100% remote
• Classification: W-2; exempt
• Team: Flock/People
• Reports to: VP, People
• Sr. Manager M2 $113,000 - $125,000 

Why Workit:Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.

Job Summary: 

Workit Health is seeking a remote People Services leader to join the HR team. This role will report to the VP, People and oversee the People Services (People Operations) sub-department of the HR team. The successful candidate will have owned payroll, benefits, operations and HRIS technology for a small company, be well versed in federal, state and local labor laws in the US, and have previously led HRIS implementations. The ideal candidate will be equally comfortable working on the strategic and the tactical/administrative tasks required to provide an excellent People Services experience.

Core Responsibilities:

• Understand, grow, and oversee a team of 1-2 People Services Analysts
• Run a full cycle HRIS implementation process from RFP to employee training to flawless implementation
• Manage day-to-day benefits & retirement administration
• Act as the secondary payroll point of contact, and regularly provide oversight
• Own benefits strategy and annual Open Enrollment
• Own retirement strategy and annual 401k audit
• Ensure oversight for pay, tax, and labor law compliance
• Streamline and tech-enable People operational processes to create engaging experiences throughout the full employee lifecycle
• Review and propose solutions to make the People Services subdepartment (pay, benefits, operations, technology) adhere to the highest standards of service and efficiency

 Qualifications: 

• 6+ years of experience working in a People Operations, People Services, Payroll, or Benefits capacity
• 2+ years direct management experience
• Proven record acting as point person on a new HRIS implementation
• Proven record acting as point person for benefits administration, benefits strategy and open enrollment
• Previous experience as the primary payroll point of contact
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP, CBP)
• Demonstrated expertise in payroll, employee taxes and pay laws
• Demonstrated expertise in benefits, retirement and ERISA law
• Record of operational excellence, creating and reforming core HR life cycle processes to be frictionless, efficient, tech-enabled and engaging
• Proactive and curious approach to problem-solving  
• HR-as-customer-service mindset
• Strong tech skills, with demonstrated ability to maintain current knowledge with HR technology and technology as a whole
• Management-level expertise with Google Suite products, written and verbal communications to employees, cross-department collaboration, vendor management, building executive buy-in, and public presentations

Additional Preferred Qualifications: 

• Bachelor’s degree in human capital management, accounting, social science or related discipline
• Paylocity experience
• Experience starting the HR function as sole HR team member at a small, growing company
• Experience scaling a People Services/Operations function

 

Benefits: 

• 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
• 11 paid holidays
• Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
• Company contributions to dependent premiums at higher than market rates (65%)
• 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
• 401k + matching
• Healthcare & dependent care Flexible Spending Accounts (FSA)
• Flexible schedules and flex-time work for all full-time and part-time employees
• Employee assistance program, complete with financial coaching and counseling sessions
• Professional development allowance for healthcare providers
• Opportunities for professional development and growth within the company
• Fully remote roles throughout the company
• Vibrant, employee-driven cultural initiatives including multiple ERG groups
• Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

 Key words: People Operations Sr. Manager, HR Sr. Manager

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