People Relations Specialist

Summary

The Global People Relations team at Guidewire is seeking a highly experienced People Relations Specialist to support our business and colleagues around the globe, with special focus on the AMERICAS (AMER) region.

The key aim of Guidewire's People Relations team is to promote a safe, respectful and trusted environment - where colleagues can thrive, in order to do their best work.

As a People Relations Specialist, you'll play a pivotal role in fostering positive employee and labor relations across the globe. You'll collaborate with internal and external stakeholders, analyze data, and develop strategies to enhance positive workforce sentiment.
Your focus will be both proactive and reactive. You will improve the employee experience and reduce risk for Guidewire by identifying and addressing concerns early - resolving workplace issues before they escalate to a critical level requiring reactive action. You will also design and implement initiatives that strengthen employee and labor relations and foster a positive workplace culture.

Job Description

Key Responsibilities

Employee Relations

Identify and mobilize fair and inclusive processes for employee concerns to be heard. AMER market-specific ER case management, whilst supporting ER processes for other global markets. Expertise in US and Canadian employment practices and ER case handling is key.

 

Labor Relations 

Operate with strong awareness of an expanding Labor Relations landscape. Effectively engage with Employee Representative bodies, including Works Councils and Unions - as required. 

Risk and Crisis Management 

Utilize expertise in Employee and Labor relations and be close to organizational changes to identify potential issues, predict risks, and develop strategies to mitigate them for regions and countries. Crisis-response efforts - use sound judgment to assess and respond to high-stake employee relations issues under tight timelines.

Compliance

Conduct proactive research on upcoming legislation and compliance - refresh policy and design learning interventions to help create a clear understanding of, and appropriate use of policy - particular focus on Code of Conduct, disciplinary and grievance, and discrimination, bullying & harassment policies. Ensure internal processes and procedures are in line with legislative requirements and best practice.

Governance 

Review metrics and identify trends across the region. Use data to recommend solutions to influence the trend [more of / less of]. Implement tools, processes and forums to enhance the efficiency, improvement and adherence of People Relations policies and practices. 

Global Initiatives 

Independently scope, manage and deliver scalable ER products such as dashboards and toolkits for global use. Expertise in supporting …