People Programs Manager

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role 

Abridge is looking for a detail-oriented, highly organized, empathetic People Programs Manager to join our team. In this role, you will play a critical role in ensuring the smooth and efficient functioning of our People Ops processes. You will be responsible for handling a wide range of HR-related tasks such as fielding employee questions, administering our benefit programs, and managing our mandatory filings and compliance reporting processes. Your excellent written communication skills, critical thinking abilities, and experience supporting hypergrowth startups will be invaluable in this role.

What You’ll Do

• Own day-to-day operations of People processes, setting the standard for efficiency and accuracy by working alongside your team to implement best practices across the employee lifecycle.

• Manage the daily operations of Immigration and Mobility Programs.

• Lead accurate operational execution for internal benefits, including benefits administration and annual enrollment processes.

• Manage and maintain data integrity within our HRIS (Rippling), ensuring accurate data and operational efficiency.

• Take ownership of regulatory compliance, including managing required filings (e.g., EEO-1), maintaining robust policies, and proactively identifying and mitigating areas of risk.

• Maintain and update the employee handbook and HR policies, manage leave administration and accommodations, track required training and certifications, and maintain the HR compliance calendar and documentation.

• Develop and maintain process documentation that ensures consistency and clarity, allowing the team to work efficiently and autonomously as we grow.

• Improve reporting on programs and recurring processes, communicate relevant insights and decisions to the team and company leadership, and analyze workforce data and metrics to identify trends, track program effectiveness, and inform decision-making.

What You’ll Bring 

• 5+ years of experience supporting People Operations or HR teams.

• Strong operational expertise in managing HR processes and programs with a focus on efficiency and accuracy.

• Proficiency in Rippling, and experience ensuring data integrity.

• Experience in regulatory compliance, policy management, and risk mitigation.

• Skills in process optimization, documentation, and continuous improvement.

• Ability to manage multiple HR functions including benefits, immigration, mobility programs, and compliance.

• Strong communication and reporting skills for presenting insights and data-driven decisions.

Ideally, You Have 

• Prior experience in a similar role with demonstrated success in managing complex HR operations.

• Familiarity with HR best practices and compliance requirements.

• Proven ability to work autonomously while collaborating effectively with cross-functional teams.

• Analytical mindset with the ability to derive insights from data and implement process improvements.

Why Work at Abridge?

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI!

• Opportunity to work and grow with talented individuals and have ownership and impact at a high-growth startup.

• Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays

• Equity — For all salaried team members

• Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from.

• Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from.

• Flexible Spending (FSA) & Health Savings (HSA) Accounts

• Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc.

• 401k Plan — Contribute pre-tax dollars toward retirement savings.

• Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees

• Flexible working hours — We care more about what you accomplish than what specific hours you’re working.

• Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office.

• Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment.

• ...Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.