People Program Manager

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role: 

Headway is looking for a People Program Manager to join the People team to drive key talent management programs for Headway employees. You will work closely with the Director, People Operations and Strategy, as well as the People Leadership team, to deliver both cyclical and one-off programs that support our talent initiatives and development. This is a unique opportunity to work with People team specialists, managers from across the organization, and Headway leadership.

We’re looking for a leader with expertise in People programs, who is proactive, takes initiative, and able to navigate and thrive in ambiguity.  As the first program manager on the People team, you are critical to establishing new programs and scaling our people initiatives as Headway continues to grow our workforce.

You Will:

• Lead and execute critical cyclical people programs including, but not limited to,  performance review cycles and the employee onboarding program
• Design brand new programs to support Headway’s growth and employee development such as Talent Planning, Headcount Planning, etc.
• Support People Operations through oversight of SOPs that support the employee lifecycle programs
• Partner with Learning & Development, HRBPs, and Total Rewards to launch and refine programs across all People disciplines that will impact Headway employees and contractors
• For all programs, whether creating new or optimizing legacy programs:
• Scope programs, timelines, milestones focused on simplicity and efficiency 
• Facilitate brainstorms, project meetings, retros, etc. and drive alignment, decision making and action
• Lead program communications, including content creation and education, and help ensure clarity on programs for Headway employees 
• Build program summaries and trend reports for stakeholders and support conversations with executive leadership on program results 
• Evaluate program success against goals using data collection methods 
• Continuously iterate and improve programs in alignment with stakeholder feedback and evolving business needs
• Develop strong enablement resources for stakeholders across the People team, managers, and employees
• Assess, recommend, and implement new tools, platforms, and vendor partners as we grow

You’d be a great fit if...

• You have 7+ years of experience in People/HR with 2+ years focused on designing and executing People Programs
• You are deeply knowledgeable on best practices when it comes to the Employee Lifecycle, People Management, People Development, and People Operations
• You are strategic thinker who understands the bigger picture, but also operates and executes tactically 
• You are highly organized and detail-oriented with the ability to manage multiple large-scale projects simultaneously
• You function well in a high-paced environment and are able to quickly adapt to changing priorities and situations
• You’re skilled in tailoring communication for all audiences and influencing key decision-makers through clear, impactful messaging
• You collaborate, build credibility, and trust across all levels of the company

Compensation and Benefits:

• Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
  • Group A: $160,000
  • Group B: $144,000
  • Group C: $128,000
    • Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
    • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
    • Group C = All remaining cities 

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-AR1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.