People Operations Specialist

FURTHER is the leading AI-powered Sales & Marketing platform for senior living and healthcare organizations. Our next-gen suite of website engagement and AI sales assistants streamline the buying process for prospects and automate repetitive tasks for sales teams, driving higher conversion rates and increased NOI. Our unique blend of groundbreaking technology and deep industry expertise have made us the most widely adopted AI toolset in the market, used by over 5,500 communities to generate over $2.8 billion.

FURTHER is seeking a People Operations Specialist to help shape and elevate our People processes as we continue to scale. This is a hybrid remote and in-office (3 days/week) role at our new office at Pencilworks in Brooklyn, New York. In this role, you will report to the Director of Operations and partner with our People team and key stakeholders to design and optimize onboarding programs, support immigration filings, and enhance HR operations. You’ll play a vital role in ensuring a seamless and engaging experience for employees across the company.

• HR Operations & Compliance: Support SOC 2 compliance, audits, and other regulatory requirements in collaboration with the Director of Ops and Executive team.

• Immigration & Global HR Support: Assist with immigration filings and provide administrative support for international employees and benefits.

• HR Process Automation: Leverage HRIS, ATS, and other systems to automate onboarding, compliance tracking, and employee lifecycle processes, reducing manual effort and increasing efficiency.

• System Integrations & Optimization: Identify and implement integrations between HR tools and internal systems (e.g., Rippling, G-Suite, payroll, and compliance platforms) to streamline workflows and improve data accuracy.

• HR Systems & Data Management: Maintain and improve HR systems, ensuring data integrity and efficiency.

• Process Improvement: Identify and implement scalable HR solutions to streamline workflows and improve the employee experience.

• Onboarding & Employee Experience: Collaborate with Talent Lead to project manage and enhance onboarding programs, ensuring new hires have a seamless transition.

• Ad Hoc Projects: Partner with the Talent Lead, Executive team, and Director of Finance on initiatives such as global benefits, compliance projects, and other people-related priorities.

• 3+ years of experience in People Operations, HR, or a related field, preferably at a SaaS or tech company (start-up experience is a big plus!).

• A deep understanding of HR operations, compliance, and employee lifecycle processes.

• Experience working with HR tools and systems (HRIS, ATS, payroll, benefits platforms, etc.).

• Strong analytical skills with the ability to optimize processes and drive operational efficiencies.

• A people-first mindset with excellent communication and problem-solving skills.

• Ability to thrive in an ambiguous, fast-paced environment and manage multiple priorities.

• Experience with automation tools (e.g., Zapier, Make, or native HRIS automation features) to enhance HR efficiency and reduce repetitive tasks.

• Knowledge of API integrations to connect HR platforms and optimize data flow across systems.

Our openings span more than one career level. The starting salary for this role is between $85,000 and $105,000 USD. The provided salary depends on many factors, such as location, work experience and transferable skills, business needs and impact, and market demands.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

FURTHER is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FURTHER considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. FURTHER is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.