People Operations Manager - Remote

Overview

Simprints is a nonprofit tech company with a mission to radically increase transparency and effectiveness in global development. We build ethical, inclusive digital ID powered by biometrics to verify that health, aid, and services truly reach people. Simprints partners with organisations like Gavi to boost immunisation rates in developing countries, Ministries of Health like Ghana on pandemic response, and NGOs like BRAC to deliver maternal healthcare. Studies have shown Simprints increases impact through real-time, precision data, for example increasing maternal health visits by 38% in Bangladesh or accurate HIV tracing by 62% in Malawi. Today we’ve worked in over 17 countries helping deliver health, aid, and finance to >3M people. Our goal is to transform the way the world fights poverty, ensuring that every vaccine, every dollar, and every public good reaches the people who need them most.

About the Role

This fixed-term maternity cover role (12 months) places the People Operations Manager at the heart of Simprints’ employee experience, supporting a global team of over 50 employees across a range of HR functions. Working closely with the Chief People and Culture Officer (CPCO), you’ll play a pivotal role in enhancing support for Simprints' team throughout this period.

A key focus of the role is to drive positive employee relations, develop policies and systems that ensure compliance with employment laws, coordinate our annual company offsite and help with organisational change initiatives that align with Simprints’ mission and values. You will help build the necessary infrastructure to ensure that Simprints’ HR support can scale with the organisation’s growth, fostering a supportive and inclusive experience throughout the employee lifecycle—from onboarding through development. Your work will contribute to a vibrant, values-driven workplace culture during this critical phase.

Job Details

• Job Title: People Operations Manager (12 month FTC)
• Reporting To: Chief People and Culture Officer
• Grade: 5
• Salary: £40,000
• Start Date: Feburary 3rd 2025
• Location: UK based but fully remote

Department Overview

Primary Function: The People Operations team at Simprints is dedicated to fostering a positive work culture, supporting employee growth, and ensuring that the organisation’s People Operations processes and policies align with Simprints' mission and values. They are also responsible for attracting, developing, and retaining top talent. 

Key Goals: 

• Foster a supportive and inclusive company culture that promotes employee well-being and engagement
• Ensure efficient HR processes and policies that align with organisational goals and values
• Attract and retain top talent through effective employee development and when necessary, assist with recruitment 
• Plan and execute a great in-person company offsite, efficiently organising and coordinating our global workforce

Requirements

• Serve as a key point of contact for employees, addressing inquiries from employees and managers through the People inbox or Slack, ensuring a positive, solution-oriented approach to support and service.
• Ensure legal compliance in areas such as employee relations, organisational changes, and employment contracts, consulting with in-house or external counsel as necessary.
• Review, develop, and maintain policies, templates, and handbooks that ensure compliance with relevant employment legislation and alignment with Simprints’ mission and values.
• Lead change management initiatives related to organisational structure, roles, or employee transitions, collaborating with the CPCO to ensure smooth implementation and communication.
• Act as the expert user of our HRIS (CharlieHR), maintaining accurate and up-to-date People data and generating insights on key metrics such as attrition, retention, and employee engagement.
• Manage cyclical HR processes such as performance reviews, engagement surveys, and learning and development programs, providing resources and guidance to managers to ensure smooth execution.

Benefits

5 Reasons to Join Simprints

Life is short. We believe work should be inspirational, meaningful and fun. At Simprints, we’re taking on global development’s biggest challenges, powered by an amazing culture and incredible people. Work with us, and you will grow faster, learn more, and take on great responsibilities with the potential to make lasting change.

1. Genuine Impact. Work directly with our partners and users to deliver technology that has the potential to impact millions of lives across the globe. At Simprints, you’ll be part of a team that is passionate about driving real change.

2. An incredible, diverse team. Our work is at the intersection of technology and global development, and we’ve managed to build an amazing team drawn from all over the world. But don’t take our word for it—we’re an externally recognized Great Place to Work, part of the Flexa Top 100 Most Flexible Companies and a 2022 Best Workplace for Women.

3. Mutual Flex. We champion a work culture where autonomy and trust are paramount, steering clear of mere face-time metrics. Whether it's managing life's essentials like healthcare appointments or adapting work hours to match your peak productivity times, we've got you covered. In return, we count on your reciprocal flexibility when mission-critical moments arise, like stepping up for a crucial client discussion on a Friday or tackling unexpected technical glitches beyond regular hours. 

4. Ultimate work-life balance. 

1. We offer a 4-day workweek, meaning everybody has the option to have Fridays off.
2. We also offer unlimited annual leave, which allows you to prioritize your well-being

As long as you're driving results and fostering teamwork, we encourage you to strike that perfect balance between your professional and personal life. Our commitment to this model's success is solidified through semi-annual productivity assessments with our board, ensuring that our high standards of performance are consistently met.

5. Professional development. We promote continual learning and put our money where our mouth is with development plans and access to global experts through the GLG network 

We also have a generous professional development budget for each colleague – “Eduprints”. Is there some training you’d like, or maybe you could benefit from professional coaching? Simply provide a business case that shares your aspirations and the resources you need, and we'll do our best to support you. 

We care about both your development in Simprints and your holistic long-term career goals. Simprints Alumni have gone on to work for Google, USAID, Gavi the vaccine alliance, Save the Children, and other top players.