People Operations Manager

About Us

We are a very profitable and fast-growing healthcare startup—a small and mighty team of 200 helping people find and enroll in ACA health coverage. As the largest health insurance exchange for the ACA, enrolling more individuals than healthcare.gov and all our competitors, we have helped over 10 million people enroll in health coverage to date in 2024. We're a mission-driven team that advocates for and cares deeply about the people we serve.

We're a double bottom-line company: revenues and enrollments in ACA coverage. The ACA brings high-quality, comprehensive, affordable health coverage within reach for low-income Americans, and we exist to make that promise a reality. Your contribution will help hundreds of thousands of people navigate the complex and confusing health insurance industry and enable them to access health care when needed.

We are committed to building a team balanced in representation to serve best the people who use our products. We believe in creating inclusive and equitable spaces that build trust and respect and foster a sense of belonging. These values are at the core of our culture and will continue to lead our organization to successful outcomes.

About the Role

The People Operations Manager will guide the team by offering coaching and direction to support the day-to-day people operations workflow. You will focus on employee relations, performance management, benefits administration, leave of absence management, compliance, and employee engagement.

This is a TEMPORARY position with a 4-month term length. This is a remote, California based full-time position reporting to the VP of People Operations. The pay for this role is $75/hour. We will accept applications for the role until October 7, 2024.

You Will:

• Be the lead for two people operations professionals, ensuring alignment of people operations processes and departmental goals

• Oversee leave of absence requests, ensuring compliance with federal and state regulations, and company policies

• Be the primary contact for employee relations matters, providing counsel to employees and managers on conflict resolution, policy interpretation, and performance issues

• Develop and implement employee engagement initiatives to foster a positive and inclusive workplace culture

• Support the VP of People Operations when needed

You Have:

• 5+ years of HR experience with at least 3 of those years as an HRBP and current PHR or SPHR certification

• Deep knowledge of EEO, FMLA, and ADA processes

• Experience with benefits management

• Knowledgeable about employment laws and regulations across several states in the U.S.

• Proficiency in Excel/Google Sheets

• Proficiency in HRIS systems (experience with Paylocity is a bonus)

• Experience in a tech company (bonus)

• Start-up experience (bonus)

What We Offer (Full-time, Not Temporary/Not Seasonal)

• Remote-first company (US-based remote only)

• Great compensation package at a high-growth, profitable company

• Excellent benefits package that includes health, vision, and dental coverage for you, your spouse, and dependents

• HSA/FSA options with corresponding contribution limits

• Monthly grocery stipend and home internet reimbursement

• 401K w/ a match after a grace period

• Life and AD&D coverage

• Disability insurance (Short and Long Term)

• Parental leave

• Four (4) weeks of paid vacation in addition to paid holidays

• Home office budget for remote team members

• Mental health and other wellbeing support programs through a partner network
  

We welcome and encourage people of diverse backgrounds, experiences, identities, abilities, and perspectives to apply. We are an equal opportunity employer and a fun place to work. Come join the team at HealthSherpa! #LI-Remote