People Operations Generalist

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

People Operations Generalist  

We are looking for a human-first, detail-oriented, and curious People Operations Generalist to join the Alma team. You will be working closely with the People and Culture team to carry out people operations processes and workflows. You will be pivotal in delivering an amazing employee experience and fostering an inclusive culture to make Alma the best workplace in the world for talented, mission-driven humans.

What you’ll do:

• You will administer various aspects of the employee lifecycle (including new hire orientation and benefits enrollment), with a focus on employee experience and compliance, in partnership with other People functions and cross-functional teams.
• You will conduct comprehensive monthly reporting, dashboard administration, and audits to ensure compliance and support teams across the organization.
• You will own systems administration and maintenance (ADP, Lattice), ensuring data integrity and accuracy.
• You will assist People Operations payroll functions (time card processing and benefit payroll deductions). 
• You will partner with the People Operations Manager on ad-hoc projects and roll-out of initiatives.
• You will help continuously improve and create processes and workflows, leveraging systems, tools, and automation.
• You will assist with documenting, maintaining, communicating, and training people operations processes and programs.
• You will be the first point of contact for employee questions and requests, escalating as appropriate.

Who you are:

• You have 3-4 years of experience in HR/People Operations.
• You have 1-2 years of experience supporting benefits administration.
• You have proven experience utilizing HRIS (ADP Workforce Now preferred, but you can pivot to any HRIS if needed).
• You use Excel/Google Sheets proficiently and can confidently work with data (formulas, …