People Operations Associate (Temporary Leave Cover)

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. 

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone. 

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! 

About the Role

We are looking for a highly organized and proactive People Operations Associate to support our People Team during an upcoming parental leave (October 2024- March 2025). In this dynamic role, you will be instrumental in ensuring the smooth operation of our HR systems and processes. As a key liaison between the People Team and Ethosaurs, you will help drive efficient workflows and deliver a seamless employee experience.

Key Responsibilities:

• Provide day-to-day support for People services, addressing employee inquiries about benefits, policies, and procedures.
• Maintain and update People systems with a focus on data integrity and confidentiality (ADP, Sapling, Lattice, OnBlick, Pave, Google Suite, etc.).
• Manage the full US onboarding and offboarding processes.
• Oversee US immigration case management.
• Ensure compliance and timely reporting, including required trainings and EEO reporting.
• Manage the HR help desk and electronic postal inbox, handling unemployment claims, employment verifications, and other requests.
• Assist with total rewards administration, including benefits and compensation reviews.
• Support the HR roadmap and contribute to strategic projects.

Qualifications & Skills:

• 2-5 years of HR experience preferred.
• Strong HR systems experience, with a bias for automation.
• Excellent attention to detail and …