People Business Partner, Technical

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role:

Join us at Abridge as a People Business Partner and be a pivotal part of our expanding team. We're on a mission to revolutionize healthcare with AI, and you'll be at the core of our people operations. You'll play a vital role in developing and implementing HR strategies that support our rapid growth, foster employee engagement, and create a strong, inclusive workplace culture.

You'll work closely with our Head of People and collaborate with leaders across the organization to align PeopleOps initiatives with business objectives. Your strategic insights and expertise will help shape our organizational structure, drive performance improvements, and ensure we have the right people in the right roles. This role isn't just about HR operations; it's about significantly impacting the company's success and growth.
If you’re ready to make a difference and raise the bar on our People team, we’d love to hear from you!

Day-to-day and Impact Plan:

• Collaborate with leadership to align HR initiatives with business goals, providing strategic insights and workforce planning.

• Monitor performance trends, support reviews, lead organizational improvements, and manage change initiatives.

• Handle employee relations issues, ensure compliance with employment laws, and use data to inform HR solutions.

Within 3 months, you’ll…

• Get to know key leaders to understand their needs and expectations.

• Begin to establish yourself as a trusted business partner, handling employee relations matters and providing sound guidance to leaders and managers.

• Audit current processes, identify problem areas and areas for improvement, and develop a prioritization and execution plan to address these issues effectively.

• Launch initial employee engagement initiatives and performance management processes, gathering feedback for future improvements.

By 6 months, you’ll…

• Established regular cadence with managers and leaders to partner with them on people matters proactively. 

• Launched programs to improve employee morale and productivity, mentored managers in handling people matters, and identified growth opportunities for employees.

• Used PeopleOps data to guide leadership decisions, set priorities, drive continuous improvement, and contribute to the overall success of Abridge.

• Developed trust-based relationships with key leaders and managers.

At 12+ months, you’ll…

• Successfully led and completed projects that improved Abridge’s organizational structure and positioned the company for continued growth.

• Maintained a high standard of employee relations, effectively handling complex issues, ensuring compliance, and fostering a fair and respectful work environment.

• Demonstrated a commitment to continuous improvement by regularly updating HR practices to reflect the latest trends and best practices, keeping the organization competitive and innovative.

Your Experience

Abridge’s People team is dedicated to nurturing exceptional team members and fostering a collaborative and supportive work environment. To be successful in this role, you should have achieved the following milestones and be confident in taking ownership of each area within our team:

• Several years of experience as a People Partner within high-growth environments.

• Expertise in partnering with senior leadership to drive strategic HR initiatives.

• Proficiency in leading performance and compensation review processes and workforce planning.

• Strong organizational and time management skills.

• High attention to detail and accuracy in data management and reporting.

• Polished written and verbal communication skills, with the ability to effectively communicate with candidates and colleagues.

• Proven experience managing competing priorities and making strategic decisions.

Nice to Haves 

• Experience working remotely with distributed teams.

• HR certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP

• Proficiency in HR systems such as Ashby, Justworks, Rippling, 15Five, etc.

Why Work at Abridge?

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI.

• Unlimited PTO for salaried team members, plus 13 paid holidays

• Comprehensive and generous benefits package

• Learning and Development budget of $3,000 per year for coaching, courses, workshops, conferences, etc.

• 16 weeks paid parental leave, for all full-time employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Remote work environment

• Equity for all new employees

• Generous equipment budget for your home office setup ($1600)

• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

• Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.