Payroll Tax Analyst

Payroll Tax Analyst

 TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

A Brief Overview
The Payroll Tax Analyst is responsible for supporting the daily workflow as a seasoned expert in payroll tax. The role will serve as an auditor to daily workflow processes and identify best practice enhancements.

Locations
United States (Remote)

What you will do

• Has a strong knowledge base of Payroll and Payroll Tax policies and procedures. Developing advanced skills in tax agency correspondence in order to perform in-depth research relating to tax compliance, reporting, and W2's.
• Partners with colleagues and customers to resolve customer inquiries.
• Performs escalated case research and follow up to customers via email and phone.
• Resolves mid –high complexity, high volume tasks related to Tax Compliance, Reporting, and W2 workflows.
• Serves as a peer mentor to workflow colleagues, performs peer audits and provides feedback to collogues in reference to the weekly audits.
• Participates in internal department projects as needed and serves as a workflow Subject Matter Expert.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Manage client communications through cases in salesforce (cases, email, telephone and virtual meetings). Ensuring all communications are documented timely per documented SLA's and provide clear details for client accounts.
• Serve as the first point of escalation and adopt a positive customer-centric approach in resolving customer issues.

Education Qualifications

• Bachelor's Degree or equivalent experience - Preferred 

Experience Qualifications

• Typically 2+ years 

Skills and Abilities

• Attention to detail and ability to produce accurate, quality work product 
• Demonstrates proactive problem-solving skills 
• Excellent interpersonal, verbal, and written communication skills 
• Must exhibit sophisticated and proactive customer service skills. 
• Ability to communicate clearly and concisely, individually and within groups 
• Ability to handle detailed wage and tax transactions, prioritize tasks and projects to meet deadlines and improve efficiency 
• Demonstrated ability to work both independently and in a team environment 
• High commitment to professional ethical standards and a diverse workplace 
• Ability to adapt to a fast-paced and changing work environment, while leading multiple priorities 
• Ability to maintain high level of confidentiality 
• Experience with web-based payroll software 
• Proficient with Microsoft Suite 

Licenses and Certifications

• Fundamental Payroll Certification (FPC) - Preferred 
• Certified Payroll Professional (CPP) plus

Travel Requirements
Minimal

Work Environment

• Remote work location. Candidate must have an appropriate home office and internet connection is required. Overtime may be required as projects dictate primarily during reporting months. Use of headset to communicate is required. Noise level in the environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. 

The salary range for this role is $55,100 to $112,500. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience. 

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan. 

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.  Please click the following link for detailed information about our benefits offerings:  https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation. 

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Please note that at this time, TriNet requires colleagues reporting to TriNet offices, engaging in in-person activities (including off-sites) or engaging in TriNet sponsored business travel, to be fully vaccinated (as defined by the CDC) against COVID-19 or provide proof of a negative PCR test each week.  TriNet will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law.   TriNet is providing access to a mobile app for colleagues to submit proof of vaccination or negative test results.  Please do not include proof of vaccine status or any indication of a possible request for an accommodation when submitting your application materials. If applicable, TriNet will follow up with you directly to request proof of vaccination and to discuss any potential accommodations. Apply