Payroll Analyst

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

Job Summary:

The Payroll Analyst will be responsible for managing and processing semi-monthly payrolls for our U.S. and Mexico-based employees. Our team of over 900+ Exempt and Non-Exempt employees operates in a dynamic environment, with both U.S. and international operations, including a team of 50+ Exempt and Non-Exempt employees in Mexico. We are seeking a detail-oriented and motivated Payroll Analyst to join our team and help ensure seamless payroll processes. This role does not require accounting experience but demands strong analytical skills, attention to detail, and a commitment to accuracy. The Payroll Analyst will also play a key role in supporting compliance and ensuring employees are paid accurately and on time.

About the Role:

• Process semi-monthly payroll for 900+ Exempt and Non-Exempt U.S.-based employees, ensuring accuracy and compliance with federal, state, and local regulations.
• Manage semi-monthly payroll for 50+ Exempt and Non-Exempt Mexico-based employees, working closely with local payroll providers and HR to ensure compliance with country-specific requirements.
• Collaborate with HR and Benefits teams to accurately capture employee data, including new hires, terminations, and compensation adjustments.
• Ensure accurate deductions, including benefits, taxes, and garnishments.
• Partner with internal teams to administer and fund the company’s 401(k) program through Fidelity every payroll cycle.
• Address employee payroll inquiries promptly and professionally, ensuring a positive employee experience.
• Oversee time tracking for Non-Exempt employees, ensuring accuracy and compliance with labor laws.
• Collaborate with managers to review and approve timesheets in a timely manner.
• Maintain payroll records and ensure confidentiality of employee information.
• Assist in preparing reports and providing data for audits or compliance reviews.
• Identify and implement opportunities to streamline payroll processes for greater efficiency.

Skills we believe you need for the position:

• 3+ years of experience in payroll processing, preferably in a mid-sized or large tech organization with at least 500+ employees.
• Familiarity with payroll systems and software (experience with systems such as ADP, Workday, or similar is a plus).
• Basic understanding of payroll compliance and regulations for both U.S. and international payrolls.
• Strong organizational and time-management skills with the ability to meet deadlines.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to work independently and as part of a team in a fast-paced environment.

A bonus if you have:

• Experience working with international payrolls, particularly in Mexico.
• Experience with process improvement and system implementations.
• Experience with control implementation, particularly with SOX requirements. 
• Experience with tax jurisdiction registration and communicating with state agencies to ensure compliance - including but not limited to processing and rectifying state liability invoices and rate changes.
• Experience with Equity Payroll to the extent of understanding tax treatment and implications, reporting requirements and timelines, and mobile population/tax mobility treatment. 

Compensation: 

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $90,000 - 102,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!