Parts Inside Sales Representative
Remote-Massachusetts-110
Company
Cox Automotive - USAJob Family Group
SalesJob Profile
Parts Inside Sales Representative II - CAIManagement Level
Individual ContributorFlexible Work Option
Hybrid - Ability to work remotely part of the weekTravel %
Yes 100% of the timeWork Shift
DayCompensation
Hourly pay rate is $18.56 - $27.79/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.Job Description
Cox Automotive Mobility Fleet Services keeps your fleet moving!
Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country.
CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. CAMFS also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, CAMFS provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.
CAMFS, the largest independent fleet maintenance company in the country, is currently hiring a Parts & Sales Representative. As a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.
Duties & Responsibilities:- Portray a welcoming and positive image
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer’s problem
- Develop and cultivate strong buying relationships with customers
- Utilize available training resources to stay up to date on product features
- Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
- Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
- Maintain and update CRM system with customer visit schedule, and opportunity status
- Utilize Sales Comparison Report to identify sales opportunities
- Meet or exceed established Parts & Service Sales Goals
- Other duties when requested by Parts & Service Sales Director
- High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
- Strong verbal and written communication skills
- Bachelor’s Degree in Marketing or Sales preferred
- Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
- Proven track record in achieving sales quotas
- Ability to manage multiple priorities to successful completion with minimal supervision.
- Experience with Microsoft Applications and Karmak Fusion software a plus
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Job Profile
Drug Free Workplace Drug testing required Pre-employment drug test
Benefits/PerksAnnual Incentive Annual incentive/commission Annual incentive/commission target Bereavement leave Commission target COVID-19 vaccination leave Flexible Vacation Flexible work option Health care insurance Hourly pay Jury duty leave Military leave Paid holidays Paid Time Off Parental leave PTO Retirement Planning Seven paid holidays Time off to vote Volunteer time off
Tasks- Close sales
- Customer Service
- Generate leads
- Maintain customer relationships
- Meet sales goals
- Problem Resolution
- Training
- Update CRM system
CAMFS Communication CRM Customer Satisfaction Customer service Fleet Maintenance Fleet Services Inside sales Karmak Fusion software Maintenance Marketing Mechanical Mechanical Repair Microsoft Applications Mobile Maintenance Negotiations Operations Problem Resolution Repair Repair Services Sales Sales Quotas Trailers Training VAuto Written communication
Experience5 years
EducationBachelor's degree Degree Degree in marketing GED High school diploma High school diploma/GED Master's Master's degree Ph.D. Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9