Partner Success Analyst - Remote

Location: Remote,None,None

Application Deadline: May 1, 2024

About WattTime

WattTime is a non-profit tech startup. We conduct and coordinate original research into emissions datasets with unusual potential to rapidly drive emissions reductions at scale, then help implement those reductions. Our best-known innovation is Automated Emissions Reduction (AER), the technique currently used by over 600 million devices daily (e.g. all Nest thermostats, U.S. iPhones, Toyota EVs, etc.) to slash their carbon footprints. We also develop and share other techniques, like our Emissionality technology, that more and more wind and solar farms are using to multiply their environmental impact. 

WattTime is also the secretariat of Climate TRACE, a joint initiative of over 100 nonprofits, tech companies, universities, and individual researchers pooling their expertise in AI, remote sensing, and emissions data to collectively build a highly advanced comprehensive open global greenhouse gas measurement system.

About the Role

WattTime’s partner success team supports our users (we call them partners) to level up the beneficial impacts they create using WattTime’s data. Partners greatly range in expertise with emissions data and sophistication, from small consulting firms to global tech giants. Our counterparts at those companies span a wide range of roles including CEO, product manager, software engineer, and analyst. Our partner success analysts are skilled at effectively conveying complex information to these varying audiences and figuring out how our data fits into their technology. They also need to become very familiar with our emissions data, how it is pulled from our API, and how it is applied correctly to answer questions and drive real impact. With this familiarity will come intuition that is valuable in handling technical questions on the fly and guiding our partners …