Partner Program Operations Manager

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds—start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better.

Ok, so what exactly does Armis do?

We are THE Asset Intelligence Cybersecurity Company. Armis specializes in protecting enterprises from the ever-evolving threat landscape. Our innovative platform is designed to discover, monitor, and secure all connected devices within an organization, providing unparalleled visibility and control. With a focus on IoT (Internet of Things) security, Armis is at the forefront of safeguarding businesses against cyber threats.

We See, Protect and Manage all physical and virtual assets, whether they're IT, OT, IoT or medical, from the ground to the cloud. Ensuring that the entire attack surface is both defended and managed in real time.

Location: 100% remote role in EST 

About the Role:

Armis seeks a Partner Operations & Infrastructure Manager to streamline processes, drive operational efficiency, and foster a partner-friendly environment. This pivotal role demands a strategic mindset, operational acumen, and a hands-on approach. You'll thrive in a dynamic, innovative environment, leveraging your channel expertise to deliver results-oriented solutions backed by data-driven insights.

What you'll do:

Partner Tools & Operations

• Manage and maintain multiple partner systems, including the portal, Salesforce, account mapping tool, learning management system, and partner university.
• Collaborate with Armis business system teams to continuously improve, troubleshoot, and optimize the performance of partner systems.
• Introduce and integrate new partner tools into our platform ensuring they are delivered on time and to the desired quality standards and adoption.
• Implement and maintain monitoring and alerting systems to proactively detect and resolve problems.
• Create comprehensive documentation for all partner systems to support user understanding and adoption.
• Provides daily assistance to partners and internal teams, troubleshooting inquiries on portal access, agreements, programs, and more.
• Design, implement, and manage efficient partner processes for onboarding, opportunity registration, SPIFFs, opportunities, and tenant management, leveraging technology and automation to optimize scalability and satisfaction.

Partner Performance Reporting and Analytics

• Collaborate with the analytics team to create and manage comprehensive reports and dashboards that …