Part-Time Social Media Contractor

Description

TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. 

Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. 

Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. 

TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment

**These positions are based in the continental US**

Please note that to apply for this position, you will be required to complete a test assignment

What you will do

• Community Engagement: Take over commenting and engagement tasks, fostering community interaction.
• Content Creation: Assist with basic design work, first drafts for posts, and scheduling/posting content.
• Research & Ideation: Regularly research industry trends and gather content ideas to keep our strategy fresh and relevant.
• Strategic Alignment: Collaborate to develop content aligned with our performance metrics to ensure measurable success.
• Monitor replies from Conversica: Reply and distribute response to correct teams
• Platform-Specific Expertise: the candidate will primarily focus on Instagram, Facebook and LinkedIn for replying to messages and creating content ideas/ input designs templates for these platforms
• Maintaining the brand voice and tone across all communications and designs.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure sustainable resolution\Effectively manage large volume of incoming comments and DMs]
• Identify and assess customers’ needs to build sustainable customer base
• Provide accurate, valid and complete information to internal and external stakeholders
• Build and ideate content creation and copywriting for social media channels

Requirements

• Excellent written and verbal communication skills
• Strong understanding of social media platforms, algorithms, and trends
• Strong attention to detail and fluent in design tools (canva, figma, adobe, etc)
• Attention to detail and ability to proofread content for accuracy and consistency

Nice to haves:

• Experience with social media management tools
• Ability to multi task with multiple projects
• Strong organization skills and ability to be proactive and follow up
• Creative thinking and ability to generate innovative ideas for social media campaigns
• The candidate must have the ability to work as part of a team and independently.
• Stays up-to-date with social media trends, current tech jargon, and industry developments.

At least 1-2 years of experience in social media management or customer engagement.

What we can offer you

• 20 hours per week.
• Pay rate of $35 - $50 per hour.
• Experience in a high growth EdTech company focusing on the US market.
• A comfortable digital office. We use modern digital tools — Mattermost, Miro, Notion, Slack, Zoom — to make working together seamless.
• A regular repeating schedule working with prospective customers in the USA in the Eastern, Central, Mountain, and West Coast time zones.
• Growth. Our company is expanding quickly, so it's a great time to get on board and challenge yourself
• Internationally distributed team. Exceptional teammates, who love what they do

Disclosures

*At this time we are unable to offer H1B sponsorship opportunities.

**This description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

***TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.