Part-time RN Case Manager (Remote)

Company Description

WHO IS GUIDEHEALTH? 

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. 

This position is fully remote but we look for candidates that ideally can work on CST time zone. 

Job Description

 The Nurse Case Manager is responsible for conducting patient outreach to Improve Healthcare Effectiveness Data and Information Set (HEDIS) measure compliance. This role involves coordinating care, educating patients, and working closely with providers on closing care gaps. The Nurse Case Manager ensures patients receive necessary screenings, immunizations, and chronic disease management to enhance quality outcomes and optimize HEDIS performance.

WHAT YOU’LL BE DOING  

• Educate patients on the importance of preventative care, screenings, and disease management with a focus on recent discharge, acute care utilization, and CHF.
• Identify and address barriers to care, including SDOH, and assist with referrals to appropriate resources.
• Coordinate with providers, care teams, and quality improvement team to coordinate patient care and close gaps.
• Document patient interaction, outreach efforts, and interventions in electronic health records and case management platform.
• Assist with developing and implementing patient-centered strategies to improve HEDIS measure performance.
• Participate in training, team meetings, and quality improvement initiatives to enhance program effectiveness.
• Serving as an advocate for the patient and assist with accessing and engaging with services/resources that require clinical licensing, training, or knowledge.
• Following up on service or resource referrals.
• Utilizing evidence-based clinical protocols and guidelines along with defined quality metrics.
• Occasional evening and Saturday shifts

Qualifications

WHAT YOU’LL NEED TO HAVE

• Licensed Registered Nurse in good standing in the State of Louisiana or Compact license.
• 3+ years of RN Case Management experience. 
• Bilingual skills (English, Creole or French) are a plus.
• Excellent written and oral communication skills to empathetically interact with patients, families, and the interdisciplinary team.
• Excellent computer skills including the ability to learn multiple EMR and Case Management documentation systems.
• Ability to meet accreditation and quality standards including but not limited to NCQA and HEDIS.
• Familiarity with HEDIS measures, care guidelines, and quality improvement initiatives.
• Strong communication skills with the ability to engage diverse populations in culturally competent care.

We have two part-time positions, 24 hours per week, 6 hour shifts including every other Saturday.

Additional Information

The base pay range for this role is  $39.00 per hour and paid bi-weekly. 

BENEFITS:

All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:

• Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
• Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
• Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
• Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
• Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
• Take Time for Yourself: We offer Flexible Time Off tailored to meet your needs and the needs of the business, helping you achieve work-life balance and meet your personal goals.
• Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
• Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.

COMPENSATION:

The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT 

Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.  

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA

This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. 

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The recommended internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.