Part Time Contract Transcription Project Manager

Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.

Check out Our brand video to learn more about us!

The job holder is responsible for the entire life cycle of transcription services projects in each portfolio, ensuring customer expectation are met in terms of turnaround time, quality, and price; while in parallel ensuring budget/margin optimization.

Candidates must have a strong command of the English language. The position requires the ability to work independently and manage time effectively to meet strict deadlines.

These positions are fully remote at this time and require that you have reliable internet connection.

Please submit your applications in English.

This is a part time position and a typical work week would be somewhere between 20-30 hours but will vary based on the company’s needs and the starting hourly rate is $11 per hour.

Responsibilities

• Manage common and complex customer requirements (engagement and service set-up, process improvement and optimization)
• Lead end-to-end transcription projects, collaborating with various stakeholders to deliver high quality transcriptions on time and within budget, whilst monitoring profit margins.
• Implement and maintain quality assurance processes and continually improve localization processes for increased efficiency.
• Feedback: Provide constructive feedback to transcriptionists and other stakeholders regarding quality issues and areas for improvement.

Collaboration: Work closely with other team members to maintain quality standards and streamline workflows.

Requirements

• High School Diploma or University Degree in lieu of experience
• “can-do” approach to your work and a team player
• Excellent communication and organizational skills
• For day-to-day communication, a native level of English is beneficial
• Ability to work independently and meet tight deadlines.
• Strong attention to detail and ability to maintain confidentiality.
• Previous experience in transcription or localization related field preferred.
• Proficiency in Microsoft Office and other relevant software.

Preferred

• 1+ years’ experience working in English transcription or localization projects is preferable.
• Good knowledge of commonly used desktop business applications. E.g. MS Office

Benefits

• An opportunity to work as part of a dynamic international team!
• An opportunity to grow within the company! We review performance regularly and will work with you to reach your career goals.
• We offer paid time off based on the number of hour worked. (accumulated time off)
• We pay in USD. The pay for this position is starting at $11 USD/hour.
• Preferred working hours would be EST.
• At this time the hiring manager for this position is based in the US. Please submit your applications in English.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.