Outreach Manager - Utility Programs
California Remote Office (CA99), United States
Outreach Manager – Utility Programs
Location: Remote, but must be located in Southern California
Ready to make a difference?
As the Outreach Manager overseeing one or more utility programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact our utility client’s service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings goals.
Why you will love working here:
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)
What you will be doing:
Team Leadership: Lead, mentor, and manage a team of energy efficiency account managers, ensuring they are motivated and equipped to meet their goals.
Project Oversight: Oversee the planning, execution, and completion of energy efficiency projects, ensuring they are delivered on time and within budget.
Stakeholder Collaboration: Ensure account managers are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.
Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations.
Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness.
Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts.
What we need you to have (minimum qualifications):
Bachelor’s Degree and 2 years of experience in technology sales, engineering, and/or energy efficiency (one year of professional experience may be substituted for one year of education)
1+ year of experience in people management
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.
What we would like you to have:
Proven experience in people management, preferably in energy efficiency or sustainability sectors.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Experience working with multiple stakeholders, including community organizations and trade allies.
Knowledge of QA/QC processes and permit inspections.
Ability to manage documentation and reporting efficiently.
Commitment to providing high-quality customer service.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$97,699.00 - $166,088.00California Remote Office (CA99) ApplyJob Profile
Must be located in Southern California
Benefits/Perks401(k) matching Access to professional development resources Collaboration Cutting-edge technology Donation matching Employee Stock Purchase Employee stock purchase plan Equal opportunity employer Flexible Workplace Flexible workplace arrangements Full-time Opportunity Professional development Professional development resources Reasonable accommodations Remote Remote-first company Tuition reimbursement Volunteer opportunities Work-life balance
Tasks- Budget
- Collaborate with stakeholders
- Collaboration
- Communication
- Compliance with regulations
- Customer Service
- Development
- Documentation
- Ensure quality assurance
- Implementation
- Innovation
- Lead team
- Manage documentation
- Management
- Navigate change
- Outreach
- Oversee projects
- Quality assurance
- Reporting
- Shape the future
- Team Leadership
- Team Management
Access AI AI tools Artificial Intelligence Collaboration Communication Compliance Customer service Development Documentation Documentation Management Education Energy Energy Efficiency Energy savings Engineering Implementation Innovation Integrity Interpersonal Leadership Management Organization Outreach People Management Permit inspections Planning Policy Process Process improvements Professional Development Project Management Project oversight QA QA/QC QA/QC processes QC Quality Assurance Regulations Reporting Reports Sales Stakeholder Collaboration Sustainability Team Leadership Team Management Technology Technology Services Utility programs WELL
Experience2 years
EducationArtificial Intelligence Bachelor Bachelor's degree Communication Education Energy Energy efficiency Engineering Management Planning Policy Relevant Work Experience Sustainability Technology
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9