Outbound Marketing Intern

Company Overview:

Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level — from trusted industry brands, such as Amazon, Siemens, Geico and Chick-fil-A, to individual learners seeking to enter, sustain or advance their careers. Our people come with a get-it-done spirit and a desire to impact a rapidly growing industry. Certus is committed to continuously evolving to ensure a culture where employees can be themselves, do their best work, and thrive, both professionally and personally. We choose to be a remote workforce so we can hire top talent regardless of location — all while empowering employees to work from wherever they choose. Innovative, brave, kind and diverse are defining traits of our team. Our talent is positioned in numerous roles, with opportunity for internal mobility, such as software engineers, instructional designers, creative writers, consultative sales professionals, innovative marketers and more.

Job Overview:

As a Marketing Intern, you will gain hands-on experience and assist with a variety of email, direct mail, and affiliate marketing tasks/initiatives. You will work closely with our B2C outbound marketing team to support ongoing projects and new campaigns.

Responsibilities: 

Email Campaigns:

· Assist in the execution of renewal, abandon, upsell, and acquisition email campaigns in Emarsys platform

· Help set up and monitor email A/B tests to optimize campaign performance

· Perform quality assurance on automated programs and help identify discrepancies

· Design email banners and graphics using Canva Pro

· Gather customer reviews for email footers for multiple domains

· Create customer surveys in Google Forms & analyze/monitor responses

· Assist in organizing media database & updating campaign naming to new taxonomy

Direct Mail:

· Help source customer acquisition focused state lists for multiple markets

Affiliate Marketing:

· Assist with paying commissions and approving new partners in Tapfiliate, Rakuten, and Impact platforms

· Support the formation of mutually beneficial relationships with professionals

· Assist with gathering monthly performance and performing y/y comparisons

Requirements

Competencies Required:

· Highly organized, extremely detail-oriented, able to work independently and manage time efficiently.

· Ability to work collaboratively in a fast-paced and deadline-oriented environment.

· Ability to quickly learn new technologies, applications, and processes.

· Professional oral and written communication skills.

· Proficiency in MS office tools (Word, Excel, PowerPoint) and design software(s).

Performance Expectations:

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