Order to Cash Manager

About Nabis
Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world. 

The Role

The Order-to-Cash Manager will lead our accounting operations with a focus on team management, customer interaction, and process enhancement. Reporting to the Senior Manager of Accounting Operations, this role is key in driving efficiency across the department, managing distributed teams, and improving our order-to-cash workflows.

Responsibilities:

• Manage and scale a large distributed workforce, ensuring optimal performance across all accounting operations tasks.
• Establish and track cost, efficiency, and performance metrics, using the data to drive improvements across the accounting operations department.
• Lead process optimization initiatives to enhance departmental efficiencies and cost-saving opportunities, particularly within the order-to-cash workflow.
• Serve as the primary contact for customers experiencing issues with our order-to-cash workflows.
• Work closely with customers to understand their pain points, identify root causes, and propose solutions to resolve their concerns.
• Collaborate with the Senior Manager to determine corrective actions based on root cause analyses.
• Oversee and manage complex order-to-cash projects, ensuring timelines and deliverables are consistently met.
• Implement strong project management practices, including goal-setting, milestone tracking, and resource allocation.
• Collaborate cross-functionally with other departments to align project outcomes with organizational objectives.
• Provide leadership and direction to the accounting operations team, fostering a culture of accountability and performance.
• Delegate tasks effectively, ensuring clear ownership and accountability at all levels of the team.
• Mentor and coach team members, ensuring they meet both individual and departmental deadlines.
• Identify team development needs and lead …