Order Records Specialist

Description

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience.

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About the Position

As an Order Records Specialist at Gemini, you'll play a crucial role in supporting our clients by accurately processing and managing incoming requests. This position requires a detail-oriented professional with strong analytical skills and a proactive approach to problem-solving. As part of our Client Support team, you'll work across various systems to conduct research, gather information, and ensure all entries meet our high standards for accuracy and timeliness. You’ll be responsible for maintaining organized records, responding promptly to inquiries, and ensuring standardization. If you're communicative, meticulous, and ready to make an impact, we encourage you to apply!

• Please note that this is a temporary position, with an expected duration through April 2025 (end date may be subject to change based on business needs)
• Location: Fully remote - must reside in one of the following states: AL, AZ, CA, CO, FL, MN, MT, NC, NJ, NM, NV, OH, OR, PA, TN, TX, WA 
• Schedule: Monday-Friday, 8:00am-5:00pm 
• Compensation: $18.27-$23.56/hour

Requirements

• High School diploma or equivalent required 
• Previous data entry experience preferred 
• Typing speed of at least 35 WPM with 90% accuracy 
• Excellent time management and organizational skills 
• Strong verbal and written communication skills 
• Ability to handle a high volume of work and function in a fast-paced environment, on deadline 
• Self-motivated and directed, with keen attention to detail 
• Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)  
• Experience working in an office setting 
• Exceptional teamwork 

Functional Requirements

Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: 

• Sitting for at least one hour at a time (total: 6-8 hours/day) 
• Keyboarding for extended periods of time (total: 4-6 hours/day) 
• Using a phone with or without a headset for extended periods (total: 4-6 hours/day) 

What You'll Love About Gemini

• Comprehensive health coverage including medical, dental, and vision
• Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays
• 401(k) plan with company match to support your financial future
• Company culture rooted in shared values and community
• Education tuition reimbursement program 
• Employee Assistance Program (EAP) and legal assistance benefit
• Company-paid annual donation to a non-profit or charity of your choice
• Employee recognition program with gifts and awards