Opportunity Development Specialist - USA - TX - Remote

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Under the general direction of the Senior Manager, Opportunity Development, the Opportunity Development Specialist is responsible for contributing to the overall success of the HHS Opportunity Development program, including achievement of key performance metrics, SLAs and bookings goals.  This role is responsible for HHS customer/prospect engagements through multiple channels, to facilitate introductions to the sales team and convert leads to opportunities.  The Opportunity Development Specialist plays a critical role in qualifying new and expansion inbound leads, achieving outbound client engagement and building quality sales pipeline.

• Utilize CRM (Salesforce), Definitive, SalesLoft, ZoomInfo, LinkedIn and other automation tools to research and engage prospects in target accounts and markets.
• Work closely with HHS commercial team to identify key targets and personas/titles with goal of engaging C-suite decision-makers.
• Perform immediate and continuous outreach to prospects via email, phone and other channels (i.e. LinkedIn) while meeting or exceeding all service level agreements.
• Conduct thorough and professional discovery calls to prospects, utilizing BANT qualification criteria.
• Schedule meetings for sales and/or facilitate professional introduction calls between qualified leads and sales.  Ensure a qualified sales advance outcome per meeting.
• Document relevant meeting notes in CRM and send to sales.
• Utilize email templates for introduction, discovery and ending communications to prospective customers and contacts.
• Carefully track converted/supported opportunities in SFDC for accurate KPI …