Operations Planner (Production)

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are seeking a highly motivated, detail-oriented Operations Planner to help support production planning for our growing business. You will leverage your problem-solving abilities, motivation, and experience to determine target inventory levels and generate a production plan that supports sales and inventory goals while optimizing for time and cost. We are looking for a self-starter that will drive process improvement by building out and improving processes and tools as the business scales up. 

You Will:

• Bring appropriate resources together to build out a weekly production plan and drive alignment across the labs
• Make or recommend revision to planned production when schedules cannot be met
• Manage finished goods inventory for compounded products within company guidance while maintaining click to deliver metrics for customers
• Work cross functionally with Demand Planning to communicate any forecast discrepancies and understand risks and opportunities
• Drive accountability with adherence to production plans
• Articulate and document all risks resulting from production capacity
• Work with R&D to balance production and R&D pilot time requirements

You Have:

• 3+ years experience in at least 1 of the following: Production planning, Supply planning
• Proficient in inventory management concepts with an understanding of the financial and operational implications of planning decisions
• Excel proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections
• Basic SQL and/or Python experience is a plus
• Strong written and verbal communication skills; ability to effectively communicate in a clear and concise manner
• Ability to think through complex problems and resolve conflicts that arise from balancing multiple priorities
• Detail-oriented and exceptionally organized
• Demonstrated ability to organize resources and analyze alternatives to make effective decisions

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.