Operations Manager - Canada

About the Company

Cybereason is on a mission to reverse the adversary advantage by empowering defenders with ingenuity and technology to end cyber attacks. Talking of technology, we posted the best results in the history of MITRE ATT&CK Evaluations and were named a leader in the 2023 Magic Quadrant for Endpoint Protection Platforms by Gartner Inc.

Cybereason is the champion of today’s cyber defenders, providing operation-centric attack protection. Our defence platform moves beyond endless alerting to instead recognise, expose, and end malicious operations before they take hold. 

At Cybereason, you'll be at the forefront of revolutionizing cybersecurity. Imagine working in a dynamic, innovative environment where your ideas are not just heard but celebrated. Here, you'll collaborate with a team of the industry's brightest minds, tackling sophisticated cyber threats and developing cutting-edge solutions. Our mission is clear: to empower defenders and protect organizations from the most advanced cyber attacks. With access to state-of-the-art technology and continuous learning opportunities, you'll grow your skills and career while making a real impact. Join us at Cybereason, where your contributions will shape the future of cybersecurity and safeguard the digital world.

Position Summary:

We are seeking a dynamic and experienced Operations Manager to support Digital Forensics and Incident Response (DFIR) teams and manage operational activities, particularly focusing on cybersecurity projects, attention to detail, and relationship management. The ideal candidate will have a strong background in project management, excellent interpersonal skills, and the ability to drive efficiency and effectiveness in our operations.

Key Responsibilities:

• Operational Oversight:
• Manage day-to-day operational activities to ensure smooth and efficient business processes.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Cybersecurity Project Management:
• Lead and manage cybersecurity projects from initiation to completion, ensuring all project objectives are met.
• Develop detailed project plans, including scope, budget, timeline, and resource allocation.
• Coordinate with cross-functional teams to ensure project milestones are achieved on time and within budget.
• Monitor project progress and adjust plans as needed to meet changing requirements and priorities.
• Conduct risk assessments and implement mitigation strategies to address potential project risks.
• Cyber Relationship Management:
• Build and maintain strong relationships with clients, stakeholders, and partners in the cybersecurity domain.
• Serve as the primary point of contact for client communications, addressing any issues or concerns promptly.
• Understand client needs and …