Operations Coordinator, Agency
Philippines - Remote
Hi, we’re TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 500 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below.
The Opportunity
TechnologyAdvice recently acquired an agency called Avani Media. As a newly added “Agency” division of TechnologyAdvice, Avani Media specializes in digital advertising, marketing, and lead generation for B2B tech companies. As part of TechnologyAdvice, Avani Media focuses on driving revenue growth through data-driven strategies, serving a diverse portfolio of clients from startups to industry leaders.
The Operations Coordinator will collaborate with the Client Success and Operations teams, managing administrative tasks while others handle client relationships. Your key responsibility will be setting up and delivering lead generation programs, including API setup, portal management, lead file delivery, and troubleshooting. This role requires efficiency, attention to detail, and the ability to manage multiple programs simultaneously.
** Reliable internet and laptop required **
Employment Level: Entry Level
Employment Type: Full Time
Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)
What you'll do
- Deliver leads to clients via CSV files, API or uploading lead files into 3rd party platforms
- Quickly respond to all client emails/requests (we pride ourselves on a quick response time and being easy to work with)
- Update programs with changes and keep accurate records between Salesforce and our internal tools
- Use internal systems to create programs, set up APIs for lead deliveries, create templates for lead reports and troubleshoot any issues with program or leads
- Help establish processes to increase efficiency and offer creative solutions to solve problems
- Work with Client Success and Operations team members to create best outcomes on program performance
- Provide insights and reporting to support program renewal
- Seek new ways to improve upon existing programs and increase efficiency and quality
Who you are
- Bachelor's degree or relevant transferrable working experience
- Familiarity with Salesforce or other CRM tools
- Must have a working laptop/pc and internet and back-up connection
- Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward
- Excellent English communication, verbal and written
- Excellent time management skills and the ability to multitask while upholding a high level of accuracy
- Organized and detail-oriented
- Creative, problem solving ability
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary.**
What we offer you
Our benefits and programs are designed to make your life better for you and your family..
- Enrollment in Philippine statutory benefits
- Healthcare reimbursement
- Company holidays to include all regular holidays declared by the Philippine government
- 14 days annual paid time off
- APAC First Friday speaker series where you can earn a bonus for presenting
- Ongoing career development opportunities, mentorship program, and more
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation.
Any AI-generated or incomplete application answers will be auto-rejected.
ApplyJob Profile
All positions are open to remote work unless otherwise specified
Benefits/Perks14 days annual paid time off Annual Paid Time Off Career development Career development opportunities Company holidays Healthcare reimbursement Mentorship Mentorship Program Monthly virtual events Ongoing career development Ongoing career development opportunities Paid Time Off Philippine statutory benefits Recreational slack channels Remote-first company Remote work Statutory benefits
Tasks- Create templates and troubleshoot issues
- Deliver leads to clients
- Manage administrative tasks
- Provide insights and reporting
- Respond to client requests
- Set up lead generation programs
- Update programs and maintain records
Agile AI APIs API setup Attention to detail Client Success Communication CRM CRM Tools Data-driven strategies Data Management Digital Advertising Lead Generation Management Marketing Multitasking PHP Problem-solving Reporting Revenue growth Salesforce Slack Time Management Troubleshooting Virtual Events
Experience0 years
Education Timezones