Operations Business Manager - Crisis Response

Job Summary: 

At the intermediate level the Operations Business Manager for the Crisis Response & Resilience Division (CRR) will serve as member of the Division’s leadership team and report to the Sr. Director, Crisis Response & Resilience Director. Ensures prudent business management of CRR projects, management accounts, unrestricted funding, development account and proposal budgets. Tracks the overall financial status of the Division and works with staff to address financial issues. Identifies potential financial, contractual, and compliance risks and notifies appropriate units and/or management to prompt action toward resolution. Leads efforts to develop and improve business operations through efficient and effective integrated processes, implements common management processes/services to leverage organization resources. Supports the Division Director in the management of personnel in all administrative and operational matters. Directs business operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. Serves as the liaison with enterprise services, cost and pricing, field accounting, and treasury; working with each department to represent the CRR interests and to implement corporate strategies, policies, and procedures to meet CRR and FHI 360 overall goals and objectives. Works closely with the Sr. Director to manage financial aspects of CRR operations and activities in order to ensure the smooth functioning of the team. 

Accountabilities: 

•  Works with team leadership to align budgets to goals and strategy 

• Represents department on working committees addressing administrative topics 

• Works under minimal supervision on projects impacting one function or multiple cross- functional processes. 

• Effectively manages the elicitation and documentation of business needs, requirements and solutions into work products in support of projects. 

• Applies maturing knowledge of business manager tools and deliverables. Serves as a resource to less experienced team members. 

• Acquires and applies general knowledge of the business, its products, and processes. 

• Financial and business planning – translates business goals into financial and budget plans 

• Prepares reports and monitors against financial/budget plans – maintains all financial reports and communicates to the leadership team. 

• Provides recommendations on areas for departmental or implementation process improvements. 

• Enhances the Business Unit, department and organization reputation by accepting ownership for accomplishing new and different strategies; exploring opportunities to add value to project accomplishments. 

• Provides constructive feedback and solutions to field teams in a professional manner, and supports problem-solving. 

• Performs other duties as assigned. 

Applied Knowledge & Skills: 

• Plans and coordinates business operations or administrative and support services for the Crisis …