Operations Assistant II

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

This position is open to all locations where World Vision International is registered to operate. Applicants must be willing to embrace a dynamic work schedule that includes early morning or late-night calls (when needed).

JOB PURPOSE:

The Operations Assistant position ensures that the Global Programmes & Resources (GPR) Team are able to deliver on its strategic priorities and contribute effectively to the WV Partnership’s Global Strategy by providing administrative support to the teams / sectors within GPR. The Operations Assistant will work with the staff across the GPR group providing support in areas of coordination, administration, scheduling, planning, on-boarding, and reporting.

KEY RESPONSIBILITIES:

40% - Manage the administrative support for the operations of three teams within the Global Programmes & Resources group: Education, Child protection and other stakeholders.

40% - Information management support in collaboration with Knowledge Management (KM) Advisor.

10% - Procurement and Budget/Finance support to the broader GPR Team

10% - Other duties as needed

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

• Bachelor’s degree, preferably in Communications, International Development, Leadership or other related fields.
• Excellent command of the English language, verbal and written communication skills.
• Proficiency in the following applications: Office 365 Applications (MS Word, Excel, Outlook, PowerPoint, Teams, Visio, etc.)  Adobe Professional, Zoom, Mailchimp, Poppulo, or Canva.
• 3-5 years of administrative support experience in a global, multi-sectoral and multi-national organization is strongly preferred.
• Strong organizational & follow-through skills; good analytical and problem-solving aptitude.
• Proactive attitude, ability to contribute to finding solutions and working to address supported teams’ needs.
• Excellent project management skills with keen attention to detail and focus on delivery.
• Experience with writing reports, summaries, briefs and newsletters.
• Proven experience with managing calendars and schedules, setting up & running virtual meetings, organizing & supporting in-person events across all time zones.
• Experience in working with diverse and multicultural teams; proven ability to communicate with people from various organizational levels.
• Resilience and ability to work independently in a fast-paced environment with competing priorities and multiple stakeholders.
• Diligence and ability to focus on repetitive technical tasks with the process improvement aptitude
• Solution-oriented and with ability to offer insights to carry out the job more effectively and efficiently

PREFERRED KNOWLEDGE & QUALIFICATIONS:    

• Good working knowledge of document formatting, creating presentations, and webinar management.
• Experience in working remotely with geographically dispersed teams; strong interpersonal and cross-cultural skills.
• Positive, can-do attitude with a strong inclination towards serving others and teamwork.
   

TRAVEL AND WORK REQUIREMENTS

• This role is to be remote/home working. The person in this role must have the ability and willingness to work flexible hours (including early morning or late-night calls) when necessary to accommodate time zone differences between self and manager and other colleagues supported

• The position requires ability and willingness to travel domestically or internationally up to 5% of the time

Background of the Team:

The Global Programmes & Resources (GPR) Team is a vibrant and diverse group, with members spanning various countries and time zones. This global presence enriches our team with unique perspectives and enhances our commitment to diversity, equity, and inclusion.

For positions filled in the United States, the typical salary range for this role is $44,,614 USD to $55,767 USD. Ranges are based on various factors including the labor market, job type, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, qualifications, experience and geographic location.

Applicant Types Accepted: