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Operational Strategic Lead

Remote, US

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

We're on the lookout for a Operational Strategic Lead. As a Operational Strategic Lead, you will work closely with colleagues across the Enterprise to own and deliver a diverse range of strategic projects and initiatives to time, budget and quality, as set out by the Chief Transformation Officer and Group Executive team.

Responsibilities and Duties:

  • Owner of key strategic initiatives under the Head of Operational Consulting, delivering against agreed timescales 
  • Responsible for overseeing all activities across a team focused on business objectives, ensuring the project team is delivering a quality service and following Davies process and methodologies 
  • Manage and communicate the delivery of the project by way of facilitating stakeholder meetings and developing and delivering business case and status update presentations to senior leadership.  
  • Manage to and achieve project budgets, both project cost and project expense outcomes, on time and within the identified scope of the initiative. 
  • Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy 
  • Being a trusted advisor to senior management across the business 
  • Design and deliver rapid discovery and proof of concepts activities to unlock business opportunities or validate hypotheses 
  • Utilize problem solving and improvement techniques such as gap analysis, root cause analysis, impact assessments etc to propose recommendations and solutions to business issues 
  • Acquire data and use data analysis methods to develop Key Performance Indicators (KPIs), trends, insights, and predictive outcomes
  • Working hands-on with Davies colleagues to assess their function, people, and processes, making and executing recommendations for improvements
  • Collaborate with Davies colleagues to build suitable benefits cases
  • Leverage industry expertise, benchmarks, analytics-based insights and research to support business and benefits case creation
  • Coaching of business functions and BA to improve capability and cultural maturity
  • Support adoption of Business Process Mapping (BPM) tool and develop standards to support operational transformation

This role is a full-time, remote position.

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