Operational Financial Crime Team Manager

Job Description

A new and exciting opportunity has arisen to join AJ Bell as an Operational Financial Crime Manager. The successful candidate will lead the first line team who serve as the primary responders to referrals originating from Customer Services and Operations business areas.

Key responsibilities of the role will include triaging the referrals, conducting an initial risk assessment and determining whether escalation to the second line team for further review is necessary. 

What you'll do

• Maintain and develop the organisational structure of the Operational Financial Crime function, to ensure that it continues to perform effectively.
• Encourage a culture of continuous learning and professional growth within the team by coaching and mentoring by identifying strengths and areas of improvement.
• Monitor adherence to Service Level Agreements (SLAs) and identify opportunities for process improvements or resource allocation adjustments as needed.
• Keeping up to date with relevant regulations and industry guidance from a financial crime perspective.
• Identify potential gaps and improvements in existing financial crime controls and work with the relevant stakeholders to drive enhancements.

What you'll have

• Experience in leading and developing financial crime teams.
• Experience in working in a fast -paced environment.
• Strong knowledge of financial crime areas such as AML, CTF and Fraud.
• Strong knowledge of financial crime regulation, including the Financial Crime Handbook and JMLSG.
• An understanding of industry-wide financial crime practices and trends.
• Strong analytical and decision making skills.
• Strong oral and written communication skills.
• Strong communication skills to build & maintain relationships with key stakeholders.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting salary circa £46,000 DOE
• Starting holiday entitlement of 27 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications