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Onsite System Technologist - Bethesda, MD

Maryland, US Offsite, United States

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department Overview

The US Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business.

The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Onsite Technical System Manager, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.


Job Description

  • Troubleshooting and repair equipment in a timely manner.
  • Customer training on Motorola Land Mobile Radio Products. This equipment
    is state of the art Astro 25 Trunking.
  • Verbalize and communicate concepts and recommendations to the customers and within the Motorola Solutions organization.
  • Have a detailed understanding of Motorola systems to assist in the design, troubleshooting and maintenance of Motorola’s product lines.
  • Experience working with Motorola Infrastructure Technologies to include: Astro25 cores, MCC Console line, and third-party networking equipment.
  • Provide experience with Customer Programming Software.
  • Experience with simulcast ASTRO P25 Land Mobile Radio systems.
  • Experience with programming Motorola Solutions' subscriber products.
  • Strong networking skills (LAN and WAN) skills required
  • Experience with logging recording systems and RF interfaces
  • Experience with spectrum analyzers and RF troubleshooting.
  • Proficient with Microsoft Office and Google Suite
  • The applicant will need to be self-motivated and be able to perform with indirect supervision.

Location/Travel:

  • The Onsite System Technologist position is located onsite at the National Institute of Health in Bethesda, MD. This position will be dedicated to the National Institute of Health.
  • Candidates must be based within 1 hour from Bethesda, MD.
  • MUST be willing to travel by air up 10% of the time.

Candidate Requirements:

  • Must be able to obtain background clearance as required by government customer(s)
  • Must have/keep a clean driving record.
  • 3+ years experience as an Electronics/Field Technician
  • 3+ years experience with ASTRO P25 simulcast Land Mobile Radio systems
  • Must be a U.S. citizen with the ability to obtain the necessary security clearance level that is required by the U.S. Federal Government Contracting Office 

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

#LI-CC1

Target Base Salary Range: $57,600 - $107,100 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


Basic Requirements

  • 3+ years of experience with one of the following: LMR, RF Systems, Radio Communications, Radio Frequency,  Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, or Military experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
  • Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

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Job Profile

Restrictions

High security areas Legal authorization to work in the U.S. indefinitely is required Must be able to obtain background clearance Must be a U.S. Citizen Must be based within 1 hour from Bethesda, MD Must have a clean driving record None Offsite U.S. Citizen

Benefits/Perks

10 paid holidays Dental Employee Stock Purchase Employee stock purchase plan Equal opportunity employer Generous paid time off Generous Paid Time Off Packages Incentive bonus Incentive Bonus Plans Medical Paid holidays Paid Parental & Family Leave Paid Time Off Paid Time Off Packages Referral payment plan Relocation provided Stock Purchase Plan Vision Benefits

Tasks
  • Assist in design and maintenance of systems
  • Communicate concepts and recommendations
  • Customer training
  • Maintenance
  • Troubleshoot and repair equipment
  • Troubleshooting
Skills

Astro 25 Astro 25 trunking Authorization Communication Communication systems Customer programming software Customer Satisfaction Customer Training Electronics Engineering Google Suite IP IP networking IT IT systems LAN Land Mobile Radio Logging recording systems Maintenance Microsoft Microsoft Office Mobile Motorola land mobile radio Networking Networking equipment Organization Programming Public safety Radio systems Repair RF Rf interfaces RF systems Rf troubleshooting Security Simulcast astro p25 Software Solutions Architecture Spectrum analyzers Support Telecommunications Training Troubleshooting Video Video Security WAN Wired/wireless communication systems Wireless Wireless communication systems

Experience

3 years

Education

Business Communications Engineering IT Networking Wireless

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9