Onsite System Technologist - Bethesda, MD
Maryland, US Offsite, United States
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
The US Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Onsite Technical System Manager, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.
Job Description
- Troubleshooting and repair equipment in a timely manner.
- Customer training on Motorola Land Mobile Radio Products. This equipment
is state of the art Astro 25 Trunking. - Verbalize and communicate concepts and recommendations to the customers and within the Motorola Solutions organization.
- Have a detailed understanding of Motorola systems to assist in the design, troubleshooting and maintenance of Motorola’s product lines.
- Experience working with Motorola Infrastructure Technologies to include: Astro25 cores, MCC Console line, and third-party networking equipment.
- Provide experience with Customer Programming Software.
- Experience with simulcast ASTRO P25 Land Mobile Radio systems.
- Experience with programming Motorola Solutions' subscriber products.
- Strong networking skills (LAN and WAN) skills required
- Experience with logging recording systems and RF interfaces
- Experience with spectrum analyzers and RF troubleshooting.
- Proficient with Microsoft Office and Google Suite
- The applicant will need to be self-motivated and be able to perform with indirect supervision.
Location/Travel:
- The Onsite System Technologist position is located onsite at the National Institute of Health in Bethesda, MD. This position will be dedicated to the National Institute of Health.
- Candidates must be based within 1 hour from Bethesda, MD.
- MUST be willing to travel by air …
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High security areas Legal authorization to work in the U.S. indefinitely is required Must be able to obtain background clearance Must be a U.S. Citizen Must have a clean driving record None Offsite U.S. Citizen
Benefits/Perks10 paid holidays Dental Employee Stock Purchase Employee stock purchase plan Equal opportunity employer Generous paid time off Generous Paid Time Off Packages Incentive bonus Incentive Bonus Plans Medical Paid holidays Paid Parental & Family Leave Paid Time Off Paid Time Off Packages Referral payment plan Relocation provided Stock Purchase Plan Vision Benefits
Tasks- Customer training
- Maintenance
- Troubleshoot and repair equipment
- Troubleshooting
Astro 25 Authorization Communication Communication systems Customer Satisfaction Customer Training Electronics Engineering Google Suite IP IP networking IT IT systems LAN Land Mobile Radio Logging recording systems Maintenance Microsoft Microsoft Office Mobile Networking Networking equipment Organization Programming Public safety Radio systems Repair RF Rf interfaces RF systems Security Software Solutions Architecture Spectrum analyzers Support Telecommunications Training Troubleshooting Video Video Security WAN Wired/wireless communication systems Wireless Wireless communication systems
Experience3 years
EducationBusiness Communications Engineering IT Networking Wireless
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9